Head Bartender

Hoar Cross Hall; Stafford; On-site; GBP 25,000 - 30,000; Full time

Job summary

Hoar Cross Hall, a luxurious spa resort in Staffordshire, is seeking a Head Bartender to lead bar operations. You will craft unique drink menus, manage staffing, and deliver exceptional guest service in a prestigious hospitality environment. This role offers the chance to advance your career while being a part of a committed team dedicated to excellence.

Benefits

Competitive pay and benefits

Complimentary access to leisure and spa facilities

Free daily lunch via staff canteen

30% discount on food and drinks

Opportunities for professional growth

Qualifications

• Experience in bar service is essential.
• Knowledge of cocktails, hygiene, and licensing standards is required.
• Ability to work under pressure in a fast-paced environment.

Responsibilities

• Oversee all aspects of bar operations, including staff management.
• Develop high-quality cocktails and manage inventory.
• Provide excellent customer service and mentor the bar team.

Skills

Cocktail making

Communication

Interpersonal skills

Customer service

Team leadership

Job description

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Location: Hoar Cross Hall, Staffordshire
Full time

Head Bartender

Location: Hoar Cross Hall, Staffordshire
Full time

About Us:

Set in the heart of picturesque Staffordshire, Hoar Cross Hall is a luxurious spa resort that combines the charm and grandeur of a stately home with the indulgence of world-class spa experiences. Our estate is renowned for its exquisite dining venues, beautiful gardens, and exceptional service, making it a sought-after destination for guests seeking relaxation and luxury.

At Hoar Cross Hall, we pride ourselves on treating every guest like family and creating memorable experiences that last long after their visit. Our commitment to excellence drives everything we do, and we are always on the lookout for passionate individuals who share this vision.

Join us, and you’ll be part of a team that nurtures talent, fosters growth, and provides the opportunity to develop within an award-winning environment.

About the Role:

As Head Bartender, you will oversee all aspects of our bars' operations, including crafting unique drink menus, managing staff and stock levels, and maintaining high service standards.

You will be part of an energetic team dedicated to delivering memorable experiences, from serving cocktails to ensuring guest satisfaction. Your role involves welcoming guests, recommending drinks, and contributing to unforgettable moments.

This is a fantastic opportunity to advance your career in hospitality at a prestigious, award-winning resort.

Why Join Us?

• Work in a stunning, historic estate committed to excellence in hospitality.
• Competitive pay and benefits.
• Complimentary access to leisure and spa facilities.
• Free daily lunch via staff canteen.
• Celebrate anniversaries with a complimentary spa day.
• Access to employee benefits programs.
• Free on-site parking.
• Discounts on stays and spa days for staff and guests.
• 30% discount on food and drinks across venues.
• Comprehensive induction and training.
• Opportunities for professional growth within a luxury environment.

Key Responsibilities:

• Ensure proper stocking of bar supplies.
• Enforce alcohol laws and regulations.
• Develop high-quality cocktails, including pre-batched drinks, syrups, infusions, and garnishes.
• Create an innovative drink menu aligned with current trends.
• Stay informed on menu content, changes, and promotions.
• Lead and train the bar team, providing guidance and feedback.
• Foster a positive team environment.
• Mentor staff to meet high standards.
• Provide personalized guest service and drink recommendations.
• Maintain consistency in drink preparation and presentation.
• Manage bar inventory and conduct stock counts.
• Track sales and wastage for profitability.
• Reconcile bar takings after each shift.
• Ensure cleanliness of bar and seating areas.
• Change barrels and clean beer lines as needed.
• Adhere to licensing laws and SOP guidelines.
• Maintain cleanliness and setup for functions.
• Respond politely to guest queries.
• Follow opening and closing procedures.
• Serve drinks in accordance with Weights and Measures Act.
• Provide excellent customer service and handle complaints professionally.
• Collaborate with team members for smooth operations.
• Create a welcoming environment from arrival to departure.
• Follow health and safety regulations, including COSHH and hygiene guidelines.

Personal Specification:

Essentials:

• Experience in a similar role, especially in bar service.
• Knowledge of cocktail making, licensing, hygiene, and standards.
• Ability to work under pressure in a fast-paced environment.
• Strong communication and interpersonal skills.
• Professional appearance and positive attitude.

Desirables:

• Experience handling high-volume covers.
• Food Safety Training or willingness to train.
• Experience in hotel or spa settings with a focus on guest experience.

Further Information:

• Full flexibility required, including bank holidays and weekends.
• 40 hours per week, 5 days out of 7.
• Reliable transportation recommended due to rural location.
• No guarantee of visa sponsorship; candidates must have right to work in the UK.

Join Our Family:

At Hoar Cross Hall, we foster a family-like atmosphere where every team member is valued. We choose YOU to be part of our team.