Head Barista

Bailies Coffee Roasters; Greater London; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Tronc

30% discount on food and non-alcoholic

Staff meal provided on shift

Complimentary 250g coffee per week

28 days holiday entitlement

Job summary

Workshop Coffee is seeking a Head Barista for its flagship Belgravia store. You will lead the coffee and hot beverage program, ensuring exceptional drinks, service and guest experiences. Work closely with site GMs to drive barista training for staff and customer masterclasses.

Join a warm, passionate team dedicated to quality, with opportunities to develop your career in a renowned specialty coffee environment. The role focuses on leadership, training and delivering world-class beverages daily.

Qualifications

• Minimum two years experience in very high end coffee service essential.
• Strong English language communication and presentation skills.
• Ability to direct groups of staff.
• Demonstrable understanding and knowledge of coffee extraction theory principles.

Responsibilities

• Create and serve coffee and tea beverages of unparalleled quality, working to uphold and evolve our high drinks standards.
• Constantly exceed expectations with outstanding customer service.
• Develop and maintain general and specific coffee knowledge.
• Conduct financial transactions with customers at payment stations.
• Maintain a spotlessly clean, organised, and well-presented bar and shopfront.
• Happily assist staff from other departments when requested.
• Confident to run a section, open and close shifts and passion for food and wine and going the extra mile to create guest experiences.
• Represent Workshop Coffee in the best possible light, at all times.
• Maintain and adjust grinders to ensure coffees are brewed to recipe and tasting as sweet, clean and vibrant as possible, across the espresso, batch brew and hand-brewing program
• Skilfully texture various milks for different drink recipes and pour latte art to high standards
• Work cleanly, calmly and efficiently
• Welcome and intrigue our guests
• Stay up-to-speed on our continually evolving range of coffees and actively support customers wishing to buy beans and brewing equipment
• Work with a range of alcohol, tea, matcha, chocolate and basic food preparation
• Ensure hygienic drinks preparation, adhering to protocols to eliminate risks of cross contamination

Skills

Latte art

Espresso brewing

Customer engagement

Team leadership

Coffee knowledge

Extraction theory

Job description

PLACE OF WORK

22 Eccleston Street, London, SW1W 9LT

REMUNERATION

• Tronc
• 30% discount on food and non-alcoholic drinks for employee
• Staff meal provided on shift, complimentary coffee drinks at all times
• Complimentary 250g bag of retail coffee per week
• 28 days holiday entitlement

POSITION SUMMARY

Since 2011, we have always sought to showcase the incredible work of farmers and producers at origin. To do so we roast carefully, prepare our drinks skilfully with intention and focus, and most importantly, serve them honestly and humbly.

We are looking for someone to lead our coffee and hot beverage program at Workshop Coffee’s flagship store in London’s Belgravia. The Head Barista will be responsible for drinks standards on the bar, ensuring we retain our reputation for brewing, serving and presenting world class coffees to our customers. Working closely with the General Managers of the site they will be the lead on barista training both for our staff and for customer facing masterclasses and brewing sessions.

We’re proud to offer the opportunity to evolve your career within the coffee industry. We can’t get people excited about great coffee without the right people behind our bars, If you’re looking for a fresh start in a warm, down-to-earth café that’s full of heart, we’d love to hear from you.

DUTIES & RESPONSIBILITIES

• Create and serve coffee and tea beverages of unparalleled quality, working to uphold and evolve our high drinks standards
• Constantly exceed expectations with outstanding customer service
• Develop and maintain general and specific coffee knowledge
• Conduct financial transactions with customers at payment stations
• Maintain a spotlessly clean, organised, and well-presented bar and shopfront
• Happily assist staff from other departments when requested
• Confident to run a section, open and close shifts and passion for food and wine and going the extra mile to create guest experiences.
• Represent Workshop Coffee in the best possible light, at all times
• Maintain and adjust grinders to ensure coffees are brewed to recipe and tasting as sweet, clean and vibrant as possible, across the espresso, batch brew and hand-brewing program
• Skilfully texture various milks for different drink recipes and pour latte art to high standards
• Work cleanly, calmly and efficiently
• Welcome and intrigue our guests
• Stay up-to-speed on our continually evolving range of coffees and actively support customers wishing to buy beans and brewing equipment
• Work with a range of alcohol, tea, matcha, chocolate and basic food preparation
• Ensure hygienic drinks preparation, adhering to protocols to eliminate risks of cross contamination

QUALIFICATIONS

• Minimum two years experience in very high end coffee service essential
• Ability to engage with customers in a sincere and genuine manner
• Ability to work efficiently, diligently, and cheerfully with a variety of co-workers
• Strong English language communication and presentation skills
• Strong latte art, espresso, brewing and tasting skills
• Demonstrable understanding and knowledge of coffee extraction theory principles
• Ability to direct groups of staff
• Experience in problem solvingOrganisation skills and ability to ‘roll with the punches’
• Pragmatic attitude to coffee solutions