Head Baker

The Dorchester; Greater London; On-site; GBP 42,000 - 54,000; Full time

Benefits offered by this job

Complimentary Stays with breakfast

Staff hotel discounts

Royal London Private Pension scheme (8

Seasonal ticket loan

Eye care vouchers

Apprenticeships (Levels 2-5)

Social events and celebrations

Referral bonus program (£1000)

Job summary

The Dorchester is seeking a Head Baker to lead our night pastry team in a luxury London hotel. You will oversee bread, viennoisserie, and fermented dough production, ensuring top quality and guest satisfaction.

Shift-based operations, with opportunities to develop menus and mentor colleagues across a renowned kitchen. Ideal candidates will have luxury hotel experience, strong communication and a customer service mindset, and fluency in English.

Qualifications

• Previous Head Baker experience, preferably in a luxury hotel.
• Strong communication skills with a customer service ethic.
• English is the primary language used in our hotel.

Responsibilities

• Manage and lead night Bakers in the hotel pastry kitchen.
• Ensure high quality food standards and guest satisfaction.
• Develop menus, train staff, and manage yields and costing.

Skills

Bread & viennoisserie

Leadership

Customer service

Communication

Job description

Join us as a Head Baker at The Dorchester, recognised as one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024-2026 and ‘Hotel of the Year – London’ at the 2024 AA Hospitality Awards. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success.

What You’ll Do

As Head Baker, you’ll love what you do and take pride in taking care of our guests.

• You’ll manage & lead a department of night Bakers in the Hotels Pastry kitchen and to provide exceptional food & service
• You’ll also ensure the preparation & cooking of high quality food standards within the kitchen & exceed hotel standards & guest requirements
• You’ll have good knowledge of 5 star kitchen processes and operations, a strong understanding & application of bread products, vienoisserie, fermented doughs
• Menus development, installation and training process
• Ordering systems, costing process and understanding yield process

The items shared are the essence of a day in the life of our Head Baker, but we will make sure you are provided with specifics on how we care for our hotel. The operational hours of work are shift-based and may be subjected to change.

What You’ll Bring

• Our values of Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Head Baker, you’ll have the opportunity to bring these to life and continue to create our legacy.
• Previous experience as a Head Baker, preferably in a luxury hotel
• Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.
• English is the primary language used in our hotel. You can comfortably communicate in this language.

What You’ll Get

• Complimentary Stays: Enjoy complimentary stays with breakfast at Dorchester Collection Hotels every year.
• Discounts with our hotels, and benefit from discounts at various high street and online shops
• Employee Perks: Enrol from day 1 into the Royal London Private Pension scheme (we contribute 8% towards your pension); Benefit from seasonal ticket loan, rental deposit scheme, private financial advice, and eye care vouchers.
• Training and Development: Advance in your career by accessing various apprenticeships from Level 2 to Hospitality Degree Level 5. We partner with outstanding nationally recognised Apprenticeship providers.
• Social Events: Participate in vibrant social events, including a summer party, winter ball, pub quizzes, and cultural and milestone recognition celebrations.
• Referral Bonus: Earn a £1000 bonus when you recommend a friend.
• Well-being Support: Access immediate well-being advice because we care about our employees.

We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. If you need us to do anything to support you during the recruitment process (such as adjustments to how you apply, alternative formats of information, or adjustments to the assessment process itself), please do call People & Culture team on 02073197011 or email [e-mail] so that we can discuss how we can support you through this process.