HCM and MIS Provisioning Technical Business Analyst

Ark; London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

Ark is seeking a Technical Business Analyst to lead the integration of its new Human Capital Management system, iTrent, ensuring effective data flows and supporting key operations within its infrastructure. This full-time role involves collaborating with various stakeholders, maintaining service continuity, and decommissioning legacy systems. The position offers hybrid working and includes a comprehensive benefits package.

Benefits

27 days annual leave plus bank holidays

Full office closure between Christmas and New Year

Access to high-quality professional learning

Ark Rewards scheme for employee savings

Pension scheme with 11% contribution

Qualifications

• Right to work in the UK.
• This post is subject to an enhanced DBS check.
• Experience with identity provisioning and data dependencies.

Responsibilities

• Redevelop and document staff onboarding and offboarding workflows.
• Manage smooth transitions and data quality during migration.
• Collaborate closely with IT and HR teams.

Skills

Data management

Documentation

Collaboration

Problem-solving

Education

BSc Business Analysis certification or equivalent

Microsoft Certified: Identity and Access Administrator Associate

Job description

About The Role

Ark is implementing Midland HR’s iTrent as our new Human Capital Management (HCM) and payroll system, replacing Cezanne and integrating with Microsoft Entra and Bromcom. We are seeking aTechnical Business Analystto support the integration of iTrent into Ark’s infrastructure, with a focus on identity provisioning, system decommissioning, and ensuring accurate data flows across systems.

Another key part of this role will involve supporting the integration between iTrent andBromcom, ensuring that staff records are created accurately and that key data is written back to Bromcom to maintain consistency across systems. This will require a detailed understanding of data dependencies, user lifecycle events, and how these systems interact within Ark’s broader technical architecture.

You will work closely with the Project Manager, IT, HR, and school stakeholders to:

• Redevelop, document and implement staff onboarding and offboarding request workflows
• Manage a smooth and secure transition
• Maintain continuity of service across systems during the rollout

The HCM and MIS Provisioning Technical Business Analystwill report into the Senior IT and Systems Project Manager. This role is currently operating hybrid working in our West London Office on a fixed term basis working full time.

Key Responsibilities:

• Define and document the preferred approach to identity provisioning using iTrent and Microsoft Entra
• Ensure new provisioning processes include all necessary data to support downstream systems, particularly Bromcom.
• Collaborate with IT and People teams to align provisioning with Ark’s infrastructure and security standards
• Support the decommissioning of legacy systems (Cezanne and Bromcom as legacy systems and Salamander as the integration service)
• Responsible for data quality checks and correction of data during migration
• Update and maintain system interface maps and data flow documentation
• Contribute to the Transition to Service document and handover to the support teams

Key Requirements:

• Right to work in the UK
• This post is subject to an enhanced DBS check
• The role will be office and home based, with a requirement for the role to be either onsite at a school or in the office 2 to 3 times a week
• BSc Business Analysis certification or equivalent (desirable)
• Microsoft Certified: Identity and Access Administrator Associate (desirable)

Benefits

• 27 days annual leave plus bank holidays, rising with each year of service up to 30 days after 3-years’ service. This entitlement is pro rata for part time employees. This entitlement excludes bank holidays
• Full office closure between Christmas and New Year
• As an Ark employee, you will have the opportunity to be part of the TPT (The Pension Trust) scheme, our workplace pension scheme where we make an 11% contribution; you are not required to contribute towards this scheme unless you choose to. Depending on your role you may also be entitled to LGPS which is a defined benefit scheme where you contribute a percentage based on how much you earn (as do we) in exchange for a guaranteed amount in your pension pot every year
• Access to high-quality professional learning throughout your career, offering both face-to-face sessions and a bespoke online learning platform
• Access to Ark Rewards scheme offering savings from over 3,000 major retailers, interest-free loans available for season tickets or a bike, gym discounts offering up to 40% off your local gym and free eye tests

About Us

Ark is an education charity that exists to make sure that all children, regardless of their background, have access to a great education and real choices in life. Our network of 39 schools reaches traditionally underserved communities in Birmingham, Hastings, London and Portsmouth. We educate 30,000 pupils and have nearly 3,000 teaching staff across our network. We also incubate and scale innovative ventures, which we roll out beyond our network of schools for the benefit of teachers, pupils and the education system as a whole. Current Ventures include Ark Curriculum Plus, which equips teachers with the subject expertise needed to ensure students succeed, and Ark Start, a growing chain of nurseries offering affordable, high-quality early years education.

Recently, Ark moved to new offices at EdCity – a unique not-for-profit development in West London, in partnership with Hammersmith & Fulham council. EdCity is designed to bring mission-aligned organisations together to focus on improving the lives of children, especially through education. It offers leased offices, a range of venues for training and events, and an innovation hub for the education sector to connect, collaborate and learn together.

Diversity and inclusion:

We aim to build a diverse and inclusive organisation where everyone – staff and students – can do their best work and achieve their full potential. We want to reflect and represent diverse perspectives across our organisation because we know that doing so will make us stronger and more effective. To know more about Ark’s diversity and inclusion commitments, please click on thislink.

Safeguarding statement:

Ark is committed to safeguarding and promoting the welfare of children and young people in its academies. In order to meet this responsibility, its academies follow a rigorous selection process to discourage and screen out unsuitable applicants.

Ark requires all employees to undertake an enhanced DBS check. You are required, before appointment, to disclose any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. Non-disclosure may lead to termination of employment. However, disclosure of a criminal background will not necessarily debar you from employment - this will depend upon the nature of the offence(s) and when they occurred. To read more about Ark’s safer recruitment process, please click thislink.

Please note we will be reviewing applications on an on-going basis and this role may close earlier than advertised depending on the level of response. We strongly encourage to submit your application at your earliest convenience.

For any questions, please [e-mail].