Hca - Gp Surgery

Amersham Health Centre; Amersham; On-site; GBP 17,000 - 22,000; Part time

Job summary

Amersham Health Centre in Amersham, Buckinghamshire, seeks a part-time Healthcare Assistant with primary care or community experience to join our team. The role is around 21 hours per week across Tuesday, Wednesday and Friday, supporting nurses and clinicians in a busy GP practice.

You will perform phlebotomy, carry out blood pressure, ECGs, height/weight/BMI, urinalysis, wound care and NHS Health Checks, under supervision, ensuring patient confidentiality and high standards of care.

Qualifications

• Previous experience in primary or community care
• Care certificate
• Phlebotomy

Responsibilities

• Phlebotomy
• ECG recording
• Basic observation recording
• Basic dressings
• Wound care management using aseptic technique
• Urinalysis
• New patient and NHS Health Checks including blood pressure, height, weight, BMI, urinalysis, smoking status and other lifestyle factors
• Ensuring patient confidentiality and adherence to infection control guidelines

Skills

Phlebotomy

Education

Care certificate

Tools

EMIS

Job description

Job summary

We are looking for a part time experienced HCA to join our team, preferably who has primary care or community experience.

Around 21 hours over Tuesday, Wednesday, Friday

Main duties of the job

• Perform phlebotomy
• Conduct blood pressure measurements, pulse, temperature, oxygen saturation
• Undertake ECGs
• Measure height, weight, BMI, waist circumference
• Perform urinalysis
• Assist with chronic disease monitoring (e.g., foot checks etc)
• Carry out NHS Health Checks
• Perform simple wound care / dressings

About us

We are a 3 GP partner surgery with 5 salaried GPs, 3 nurses, 1 HCA.

Our patient population is around 15,000.

Our nurse team is supportive, friendly and sociable.

Location: Chiltern Avenue, Amersham, Buckinghamshire, HP6 5AY

Contract: Permanent

Working pattern: Part-time

Closing date: 30 November 2026

Job responsibilities

Working under the direct supervision of the Nursing Team and in accordance with the Practice guidelines and protocols, the Healthcare Assistant will assist and support the effective and efficient delivery of patient clinical services.

Delivering Remarkable Customer Service

Underlining everything you do is the requirement to play your part in the delivery of remarkable customer services to our patients, internal colleagues and external stakeholders. This applies in all your dealings. There are many elements to delivering remarkable customer service but common throughout are requirements to listen and be responsive, always ensure patient and customer messages and requests are passed on and ensure any mistakes or omissions and possible improvements that are identified are shared with your manager.

Duties and Responsibilities

• Phlebotomy
• ECG recording
• Basic observation recording
• Basic Dressings
• Wound care management using aseptic technique
• Suture clip and removal
• Urinalysis
• Spirometry
• Chaperoning duties
• Processing and management of laboratory samples requested by Doctors/Nurses
• Sterilising, cleansing and maintenance of surgical equipment
• Vaccine/cold chain storage, monitoring and recording
• Clearing and re-stocking consulting rooms
• Preparing and maintaining environments and equipment before, during and after patient care interventions
• Assisting in the assessment and surveillance of patients health and well-being
• Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual
• New patient and NHS Health Checks including blood pressure, height, weight, BMI, urinalysis, smoking status and other lifestyle factors
• Helping to raise awareness of health and well-being and how it can be promoted
• Assisting with the collection and collation of data on needs related to health and well-being
• Provide administrative support to the childhood immunisation programme
• Ensure the safe storage, rotation and disposal of vaccinations
• Ensure appropriate supplies of medical consumables are maintained and that appropriate checks on stock levels and expiry dates are made
• To maintain a safe and effective level of practice and to bring any areas of concern deficits in training to the attention of the Specialist Nurse/Practice Manager so these can be addressed
• To always act in a professional manner and adhere to practice policies, protocols and guidelines
• Always maintain patient confidentiality. Ensuring that patient issues are only discussed with professionals within the practice team and are never discussed outside the practice
• Ensure adherence to and compliance with appropriate Infection Control guidelines including universal hygiene precautions, collecting, handling and storage of specimens, segregation and disposal of waste materials, decontamination of clinical equipment, reporting of sharps injuries, dealing with blood and body fluid spillages and educating colleagues in sound infection control measures
• Be able to recognise the signs, symptoms and categories of child abuse and adult safeguarding concerns and be able to document and raise concerns in accordance with practice protocols
• Demonstrate a good understanding of the Mental Capacity Act / Deprivation of Liberties and apply principles to everyday practice seeking advice / guidance from the Registered Nurse or registered care professional as required
• Demonstrate good understanding of principles of consent and ensure valid consent is obtained prior to undertaking nursing and care procedures
• Engage in reflective practice including management of self and reflection on own reactions, asking questions and reflecting on answers given
• Assist with the implementation and monitoring of clinical standards and outcomes
• Develop understanding of caring for individuals with conditions for example dementia, mental illness, learning disabilities
• Ensure the privacy, dignity and safety of individuals is always maintained

Other Tasks

Duties may be varied from time to time under the direction of the Practice Business Manager and or Lead Nurse, dependent on current and evolving practice workload and staffing levels.

Administrative and Professional Responsibilities

• Ensure accurate and legible notes of all consultations and treatments are recorded in the patients electronic records
• Ensure the clinical computer system is kept up to date with accurate details recorded
• Ensure appropriate claims are made accurately, reporting any problems to the Practice Manager
• Ensure accurate completion of all necessary documentation associated with patient health care and registration with the practiceAttend and participate in meetings as required

Training and Personal Development

• Training requirements will be monitored by yearly appraisal and will be in accordance with practice requirements
• Personal development will be encouraged and supported by the Practice. It is the individuals' responsibility to remain up to date with recent developments
• Liaise with Nurse Specialist/Practice Manager regarding training programmeMaintain continued education by attendance at courses and study days as deemed useful or necessary for professional development
• Develop and maintain a Personal Learning Plan including a training log

Quality

The post-holder will strive to maintain quality within the Practice, and will:

• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload and resources

Communication

The post-holder should recognise the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognise peoples needs for alternative methods of communication and respond accordingly

Contribution to the Implementation of Services

The post-holder will:

• Apply Practice policies, standards and guidance
• Discuss with other members of the team how the policies, standards and guidelines will affect own work
• Participate in audit where appropriate

Communication and Liaison

Internal:

• GPs and other healthcare professionals
• Practice manager
• Other practice support staff

External:

• Patients
• Community Staff
• Secondary Care
• Care Homes

Liaise with and assist:

• Other members of the practice team
• Community Staff
• Secondary Care Hospitals and Outpatients departments
• Wholesalers as required
• Pharmaceutical representatives as required
• Health Authority

Person Specification

Qualifications

Essential

• Previous experience in primary or community care
• Care certificate
• Phlebotomy

Desirable

• Experience with EMIS an advantage

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name: Amersham Health Centre

Website: https://www.amershamhealthcentre.co.uk/

Contact for questions about the job

Lead Nurse, Mrs D Parslow, [e-mail], 01494434344

Amersham Health Centre's privacy notice is available on request.