HCA - Discharge Lounge RSH & PRH

Shrewsbury and Telford Hospital NHS Trust; Shrewsbury; On-site; GBP 22,000 - 26,000; Full time

Job summary

A regional healthcare provider in Shrewsbury is looking for Healthcare Assistants to join their Discharge Lounge teams. This role involves supporting patients who are ready to leave the hospital by ensuring their comfort and assisting with their discharge process. Candidates should possess strong interpersonal skills and a commitment to patient care. The position offers flexible working patterns and career progression opportunities.

Benefits

Flexible working patterns

Career progression

Generous annual leave

Blue Light discounts

Qualifications

• Ability to support patients during the discharge process.
• Experience in liaising with medical staff and families.
• Capability to handle hygiene and elimination needs of patients.

Responsibilities

• Transfer patients from wards to the Discharge Lounge.
• Provide updates to relatives about discharge progress.
• Serve meals and assist with feeding patients.
• Maintain hygiene needs for patients.

Skills

Patient care

Communication skills

Teamwork

Basic health checks

Job description

This is for permanent roles only (full and part time hours). Please do not apply if you are looking for Bank only.

Please note that this position is not eligible for sponsorship

Discover a new and fulfilling career opportunity at The Shrewsbury and Telford Hospital NHS Trust, where every day brings new challenges and rewards!

We are currently looking for Healthcare Assistants to join our Discharge Lounge teams at both The Royal Shrewsbury Hospital and The Princess Royal Hospital, Telford.

The Discharge Lounge is a fast paced environment where patients wait for their discharge letters, medication and transport before leaving the hospital. The HCA role is heavily involved in the timely transferring of patients from the wards to the Discharge Lounge in order to create capacity and flow for our Emergency Departments.

As a Healthcare Assistant in the Discharge Lounge, you play a role in supporting patients who are medically fit and waiting to be discharged from hospital. The role focuses on ensuring patient comfort, safety, and dignity during the discharge process, while working closely with the nursing team, porters, pharmacy, and transport services.

Main duties of the job

• Transferring patients in a timely manner from wards to the Discharge Lounge to support patient flow.
• Liaising with relatives and supporting the Nurse to provide updates on discharge progress.
• To work as part of the ward/department team delivering excellent patient care.
• Monitoring patients and performing basic health check
• Serving meals and helping to feed patients
• Provide support to patients to maintain their hygiene needs. This may include actions such as:
  • Bathing/washing
  • Mouth Care
• Provide support to maintain their elimination needs. This may include actions such as:
  • Encouraging continence
  • Emptying urinary catheter bags
  • Mobilising to toilet or use of commode or bedpan
  • Maintaining hygiene needs after episodes of incontinence

Working for your organisation

Join us at The Shrewsbury and Telford Hospital NHS Trust, where our passion for excellence drives everything we do.

We're on a mission to provide high quality, safe care to our patients, in an environment our incredible staff are proud to work in.

Our vision, 'To provide excellent care for the communities we serve,' is not just a statement; it\'s a promise we live by every day. Guided by our core Values - Partnering, Ambitious, Caring, and Trusted - we're determined to make a real difference in the lives of those who matter most: our patients and their families.

If you're ready to be part of a team that's dedicated to continuous improvement, come join us and let's make a difference together!

Benefits of joining the NHS include:

• Flexible working patterns
• Career progression, including annual personal development reviews
• Apprenticeship opportunities
• Competitive and transparent pay structure
• Blue Light discounts
• Generous annual leave and maternity/paternity leave

We will offer a comprehensive induction programme that will fully prepare you for the role and you will be working in a stimulating and supportive working environment with opportunities for learning and development.