Hard FM Supervisor

Sodexo Group; Birmingham; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading facilities management provider is looking for a qualified Hard FM Supervisor to ensure the safe and compliant operation of technical services across client sites. The role involves overseeing maintenance tasks, compliance audits, and managing relationships with subcontractors while promoting a culture of safety. Candidates should have recognized qualifications and relevant experience in building maintenance and management.

Benefits

Employee Assistance Programme for personal, legal, and financial advice

24/7 virtual GP & lifestyle rewards

Discounts for you & family

Financial tools & retirement plan

Qualifications

• Minimum 2 years’ post-qualification site experience is required.
• Fluent in English (written and spoken) is essential.
• Full UK driving licence required for the role.

Responsibilities

• Perform maintenance and repairs on various systems including lighting and heating.
• Work with subcontractors for inspections and remedial works.
• Support the completion of audits and maintain accurate records.

Skills

Fault-finding

Problem-solving

Compliance understanding

Time management

Education

NVQ Level 3 in Electrical Installations

C&G Level 3 in Inspection & Testing

Tools

Global Maximo

Microsoft Office

CAFM/CMMS systems

EZMax/Maximo

Job description

Sodexo is seeking a qualified Hard FM Supervisor to join our Hard FM team, supporting the day-to-day delivery of technical services across a regional cluster of client sites. Reporting to the Hard FM Supervisor, you'll play a crucial role in ensuring safe, efficient, and compliant building operations, while delivering excellent service to clients and end users.

You’ll be responsible for maintaining building services systems and ensuring smooth operation of electrical and mechanical infrastructure. This includes planned and reactive maintenance, liaising with contractors and suppliers, and using our digital platforms for service delivery tracking and compliance.

Key Responsibilities -

• Perform maintenance and repairs on systems including: heating boilers, pumps, compressed air, sanitary ware, lighting, BMS, distribution boards, and control panels.
• Carry out statutory, legislative, and mandatory electrical tasks to schedule.
• Diagnose faults and implement repairs within technical capabilities.
• Maintain accurate records using Global Maximo and support QSE/compliance audits.
• Work with subcontractors to complete inspections and remedial works.
• Provide real-time workflow updates via Digi Hub.
• Ensure tasks are completed to quality and compliance standards.
• Participate in out-of-hours and weekend/on-call rota as required.
• Support small projects, billable works, and emergency responses.
• Work within Sodexo’s Technical Services Framework and Zero Harm safety culture.
• Liaise with Subject Matter Experts (SMEs), Authorising Engineers (AEs), and contribute to continuous improvement initiatives.

What you bring:

• NVQ Level 3 in Electrical Installations or equivalent
• C&G Level 3 in Inspection & Testing
• Minimum 2 years’ post-qualification site experience
• Strong understanding of engineering standards and compliance requirements
• Working knowledge of safe systems of work and risk assessments
• Excellent fault-finding and problem-solving skills
• Ability to work independently and manage time effectively
• Fluent in English (written and spoken)
• Fit and active with a sound health record
• Full UK driving licence
• Proficient in Microsoft Office and CAFM/CMMS systems
• Experience with EZMax/Maximo
• Previous AP/CP status (e.g. Electrical, Confined Spaces, Working at Heights)
• Familiarity with CDM Regulations
• Multi-trade/property maintenance experience
• Experience managing or working with subcontractors

What we offer:

Working with Sodexo is more than a job; it’s a chance tobe part of something greater. You’ll belong in a company and team that values you foryou;you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:

• Employee Assistance Programme for personal, legal, and financial advice
• 24/7 virtual GP & lifestyle rewards
• Discounts for you & family
• Financial tools & retirement plan
• Ready to be part of something greater? Apply today!