Handyperson

Anchor; Northampton; On-site; GBP 20,000 - 25,000; Full time

Job summary

Anchor seeks a skilled Maintenance and Gardening operative to maintain a comfortable environment for residents. Key responsibilities include daily maintenance tasks, ensuring high standards of health and safety, and supporting a customer-focused environment. A commitment to quality service and relevant experience is essential for this rewarding role in care facilities.

Benefits

Gym, fitness, and wellbeing discounts

Mental health support

Flexible working options

Pension plan with matching contributions

Career progression and development opportunities

Qualifications

• Previous gardening, building, or maintenance experience desirable.
• Health & safety understanding required.
• Ability to work flexibly and under pressure.

Responsibilities

• Carry out day to day maintenance and repairs.
• Identify and ensure health & safety standards.
• Perform all associated gardening duties within the Village.

Skills

Maintenance

Gardening

Interpersonal Skills

Customer Focus

Education

Customer Service Level 2 or equivalent experience

Job description

Social network you want to login/join with:

Reporting into the Location Manager, responsibilities will include:

• Carrying out day to day minor maintenance and repairs, to a high standard, contributing to a happy and comfortable environment for customers.
• Differentiating between minor repairs and when more specialist skills are required.
• Ensuring equipment is used safely, with instructions and health and safety procedures being followed at all times.

Required knowledge & experience:

• Previous gardening, building or maintenance experience is desirable.
• Range of practical skills including maintenance and gardening.
• Understanding of data protection and confidentiality and the safeguarding of vulnerable adults.
• Health & safety in the workplace.

Required skills:

• Well organized and able to plan workload.
• Strong interpersonal and empathy skills and a friendly personality.
• Able to work individually and as part of a team.
• Ability to undertake a wide range of activities.
• Customer focused at all time.

Reporting into the Maintenance Manager, responsibilities will include:

• All associated gardening duties within the Village.
• Identifying and ensuring health & safety standards are met.
• Escalating concerns and issues.

Required Knowledge and experience:

• Previous experience as a Gardener covering a large site
• Customer Service Level 2 or equivalent experience.
• Ability to read, understand and complete tasks as set out by your manager.
• Knowledge of health & safety in the workplace, along with an understanding of the safeguarding of vulnerable adults.

Required Skills:

• Commitment to providing a high quality service.
• Strong interpersonal and empathy skills with an approachable attitude.
• Flexible to work shifts including weekends, reliable and able to adapt and work under pressure. Able to create an environment where customers feel at home
• Able to work as part of a team and individually.

Anchor is proud to be an equal opportunity employer. We are proud to have an LGBT+ resident group, and also BAME, LGBT+ and Disabled colleague networks. These work closely with the organisation to celebrate diversity, address concerns, review policy and practice and empower their members. We recruit, train and promote without discrimination on the basis of race, religion, colour, sex or gender identity, sexual orientation, disability, age or other protected status. One of our values is ‘respect’, therefore we do not accept harassment or discrimination from any colleague, resident or third party.

Please note all applicants must already hold the legal right to work in the UK

Anchor – a great place to work

Anchor is England’s largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.

We’re not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.

A rewarding environment

From health and happiness to finance and your career, we’ll give you all the support you need.

Health & happiness

• Gym, fitness and wellbeing discounts
• Mental health support
• Flexible working options

Finance

• Pension plan – contribute between 4% and 8% and we’ll match it or better
• Quick and easy pension transfer service
• Savings and financial advice, loans, free life assurance
• Discounts on shopping, holidays, phones, technology and more
• Ongoing personal and professional development programme
• Leadership Pathways online learning resources
• Career progression and promotion opportunities

To see our full range of benefits, check out our dedicated

Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other.

We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members. We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others.

We are a member of Inclusive Employers, a Stonewall Diversity Champion and a signatory to the Care Leaver Covenant and HouseProud Pledge schemes.