Hampton by Hilton - Food & Beverage Team Member

TN United Kingdom; Belfast; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a leading hotel group in Belfast as a Food & Beverage Team Member, where you will create memorable experiences for guests. This role involves welcoming guests, providing excellent service, and ensuring high standards of cleanliness and safety. With a commitment to training and development, this company offers numerous benefits, including discounted hotel rates and health care plans. If you thrive in a fast-paced environment and have a passion for hospitality, this is the perfect opportunity to grow your career in a supportive and dynamic setting.

Benefits

Discounted Hotel Rates

Health Care Cash Plan

Enhanced Pension Scheme

Cycle to work

Employee Appreciation Events

Increased Annual Leave

Training and Development Programs

Employee of the Month Award

Qualifications

• Experience in hospitality and customer service roles.
• Ability to work flexibly and help guests.

Responsibilities

• Welcome guests and provide food and drink recommendations.
• Maintain cleanliness and safety standards in the workplace.
• Assist with guest queries and ensure a positive experience.

Skills

Good communication skills

Listening skills

Ability to work in a fast-paced environment

Customer service experience

Food & Beverage experience

Job description

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Hampton by Hilton - Food & Beverage Team Member, Belfast

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Client:

Location:

Belfast, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

2a0f41428b7d

Job Views:

5

Posted:

24.04.2025

Expiry Date:

08.06.2025

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Job Description:

Job Description

About Us

Andras Hotels is Northern Ireland’s largest hotel group and we are proud to have been at the forefront of hospitality for the past 30 years. We subscribe to the Hospitality Employers Charter, which means we are committed to provide training, development and support to all of our team members. We offer a range of staff benefits and opportunities to grow your career in our fast-growing company.

What is the job?

Our Food & Beverage team makes memories for our guest. The sights, sounds, scents and, importantly, service. As a F&B Team Member you’ll welcome our guests, recommend food and drink and help keep service on-track and up to standard. By tailoring each guest’s experience to their unique tastes, you’ll create memories as delightful as the dishes.

Hours

What we offer:

· Discounted Hotel Rates across ‘000’s of hotels worldwide for employees and for family and friends

· Health Care Cash Plan

· Diamond membership of Kingsbridge Hospital Group

· Enhanced Pension Scheme

· Enhanced Maternity Pay

· Enhanced Paternity Pay

· Cycle to work

· Recruit a friend scheme

· Employee Appreciation and Social Events

· Employee of the Month Award

· £20 for completion of FLOW training

· Increased Annual leave with service

· Discount at Bodyscape – Employee rate and family and friend rate

· Cyrospa discount rate at Bodyscape

· Communication and advice on Health and Wellbeing

· Andras Academy – Training and Development Programs and progression opportunities within the Andras Hotels Group

· Work for globally renowned Hotel Brands

About The Role

Your day to day

Make each meal a feast for the eyes and treat for the taste buds. With your own signature flare, you’ll turn our high standards into memorable meals for every guest

Own your Workstation – keep on top of supplies and equipment, and minimise waste

Tell your supervisor or duty manager about any unsafe equipment, low supplies or safety incidents

Help create a safe space by following our safety procedures and wearing necessary protective equipment

Be cleaner than clean – meet or exceed local cleanliness and hygiene laws

Give guests a better experience by helping with any queries or advice

Wear your uniform with pride

Take on other ad-hoc duties when the whole team needs to pull together.

How do I deliver this?

“Hamptonality” is a term that the brand uses to define the proactive, friendly service that Hampton hotel team members offer guests daily, aligning with the product and amenities at the hotels.

Each member of the Hampton team is committed to anticipating and fulfilling guests' needs and therefore always strive to be:

• Friendly: I always go out of my way to be friendly to my colleagues and to guests

• Authentic: I am authentic and true to the brand

• Caring: I am caring and compassionate, I am always eager to lend a helping hand

• Thoughtful: I am thoughtful and consider the best course of action

• I find surprising ways to approach a challenge.

There’s so much more to the job than we can capture here. It’s simply about creating great experiences, doing the right thing and understanding people.

The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

Skills Needed

About The Company

Andras House Ltd is a leading property development and hospitality company based in Belfast, Northern Ireland. Established in 1981, the company has grown into a highly successful multi-million pound organisation with an extensive portfolio of office, hotel and leisure developments.

We are proud to be at the forefront of hospitality in Northern Ireland. With seven hotels we are Belfast’s largest hotel group with 1000 bedrooms in the City.

Andras Hotels is proud to be the leading hotel group in Belfast with current awards of Best Hotel in Belfast for Holiday Inn Belfast City Centre, Best Budget Hotel in Ireland for Ibis Belfast City Centre and Best Serviced Apartments for Cordia Serviced Apartments.

Company Culture

Andras Hotels is Northern Ireland’s largest hotel group and we are proud to have been at the forefront of hospitality for the past 30 years.

We subscribe to the Hospitality Employers Charter, which means we are committed to providing training, development, and support to all of our team members.

We offer a range of staff benefits and opportunities to grow your career in our fast-growing company Our Andras Academy provides training and development for all team members and we are an equal opportunities employer.

Desired Criteria

• Good communication and listening skills
• Ability to work in a fast-paced environment requiring flexible working and a genuine willingness to help guests and colleagues within the hotel.

Required Criteria

• Compliant – as well as meeting local laws on food handling and serving alcohol, you’ll be above the minimum age required
• Experience within the hospitality industry
• Experience within a Food & Beverage/Waiting staff role
• Experience within a customer service role