Hair Professional Education Expert

Henkel; Hemel Hempstead; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company as an Education & Technical Development Partner, where your passion for hairdressing and education will shine. In this dynamic role, you will engage with salon partners across the North West, delivering inspiring training and technical support while fostering strong relationships that drive brand loyalty. You'll be at the forefront of product launches, ensuring that salon professionals are equipped with the knowledge they need to succeed. Embrace this opportunity to make a meaningful impact in the professional hair industry while enjoying a flexible work environment and numerous career growth opportunities.

Benefits

Flexible work scheme with flexible hours

Hybrid work model

Work from anywhere policy

Diverse national and international growth opportunities

Health and preventive care programs

Gender-neutral parental leave

Employee Share Plan

Performance bonus / incentives

Competitive Pension & Life Assurance

Annual Leave: 27 days plus 8 Bank Holidays

Qualifications

• Experience in hairdressing or the beauty industry is essential.
• Strong technical knowledge of hair products, especially in color or styling.

Responsibilities

• Deliver education seminars and technical support to salons.
• Build relationships with salon accounts to drive loyalty and growth.
• Support new product launches and manage customer queries.

Skills

Hairdressing

Technical Knowledge of Hair Products

Customer Relationship Management

Digital Engagement

Training and Education

Education

Background in Hairdressing or Beauty Industry

Tools

Social Media

E-learning Platforms

Job description

About this Position

We’re looking for a passionate and people-focused Education & Technical Development Partner to join our Henkel Beauty Care Professional team, covering the North West of England. This is an exciting opportunity for someone with a strong hairdressing background who loves sharing knowledge, inspiring others, and building meaningful relationships within the professional hair industry. Working closely with our salon partners across the North West, you’ll play a key role in delivering technical education, supporting customer development, and driving brand engagement in one of our key regions.

What you´ll do

• Deliver inspiring education seminars, in-salon training, and technical support to salons and customers across the North West.
• Provide expert product knowledge, ensuring correct product usage in line with Henkel standards.
• Build and maintain strong relationships with key salon accounts, driving customer loyalty and growth.
• Support the testing, feedback, and internal set-up of new product launches (NPD).
• Manage customer queries and complaints through technical hotline support.
• Deliver internal product and technical training to our Sales and Education teams.
• Work closely with Sales, Marketing, and Digital teams to bring campaigns to life in your region.
• Support with creating engaging content for digital platforms including social media and e-learning.
• Stay up to date with competitor activity and trends within the styling market.

What makes you a good fit

• A background in hairdressing or the professional hair & beauty industry.
• Passionate about education, training, and inspiring others.
• Strong technical knowledge of hair products, ideally with colour or styling expertise.
• Confident delivering training in both group settings and 1:1 environments.
• Customer-focused with a commercial mindset and relationship-building skills.
• Digitally savvy – comfortable using social media and digital tools to engage audiences.
• Highly organised, adaptable and able to manage your own diary in a field-based role.
• Located within or close to the North West region, with flexibility to travel across the area.

Some perks of joining Henkel

• Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year.
• Diverse national and international growth opportunities.
• Globally wellbeing standards with health and preventive care programs.
• Gender-neutral parental leave for a minimum of 8 weeks.
• Employee Share Plan with voluntary investment and Henkel matching shares.
• Performance bonus / incentives.
• Competitive Pension & Life Assurance - Company contributes up to 10% of basic salary.
• Annual Leave: 27 days plus 8 Bank Holidays.
• Celebration vouchers.

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.