Haematology Service Administrator

NHS; London Borough of Harrow; On-site; GBP 29,000 - 31,000; Full time

Job summary

A fantastic opportunity at a leading NHS trust for a Haematology Service Administrator at Northwick Park Hospital. The role involves managing outpatient clinic bookings, ensuring targets are met, and requires strong communication and organisational skills. Candidates will need a background in NHS administration and be proficient in data management.

Qualifications

• Educated to A-level/NVQ level 3 and 5 GCSEs, graded at C or above.
• Excellent understanding of RTT waiting times guidance.
• High standard of written and verbal communication skills.

Responsibilities

• Manage day-to-day administrative tasks and booking for outpatient clinics.
• Ensure adherence to targets and manage cancellations efficiently.

Skills

Communication

Organisation

Data Management

Analytical Skills

Attention to Detail

Education

A-level/NVQ level 3

5 GCSEs, graded at C or above

Job description

Go back London North West University Healthcare NHS Trust

Haematology Service Administrator

The closing date is 26 June 2025

Fantastic opportunity has arisen for a hardworking and proactive individual to join the Outpatient team based at Northwick Park Hospital within the Haematology Department to deliver administrative service.

You will need to demonstrate good communication, organisation and prioritisation skills and be able to work on your own initiative under minimal supervisor.

The successful applicant will be a team player, but also able to work individually. You will be a confident and clear communicator possessing excellent computerised data management and verbal reasoning skills. We are seeking an enthusiastic individual who can demonstrate excellent attention to detail and accuracy and experience in prioritising workloads.

Main duties of the job

This post holder will be responsible for the day-to-day management and full bookings, cancelling of outpatient clinics, ensuring that all targets are adhered to and met.

About us

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

• Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
• St Mark's Hospital: an internationally renowned specialist centre for bowel disease
• Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
• Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

Job responsibilities

To view the main responsibility, please see the attached the Job Description and Person Specification.

Person Specification

education

• Educated to A-level/NVQ level 3 5 GCSEs, graded at C or above, or equivalent.
• excellent understanding of the RTT waiting times guidance
• high standard of written and verbal communication skills
• excellent analytical skills

Experience

• ability to prioritise work efficiently
• ability to work under pressure
• NHS experience as administrator/ medical secretary

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

London North West University Healthcare NHS Trust

£29,176 to £30,225 a yearPA Inclusive of High Cost Area Supplement pro rata