Haematology/Oncology Care Co-Ordinator (Band 3)

Integrated Care System; York and North Yorkshire; On-site; GBP 24,000 - 28,000; Full time

Job summary

A leading healthcare provider is seeking a Haematology/Oncology Care Co-Ordinator to join their multidisciplinary team. This role will involve coordinating administrative functions within cancer pathways and providing crucial support to patients and families. The ideal candidate will have experience working in the NHS or similar settings and possess strong communication skills. This position requires a compassionate individual who values quality care and patient support.

Benefits

Cycle to Work

Travel Scheme

Childcare Vouchers with Salary Sacrifice

Onsite Nursery

Buying and Selling Annual Leave

Car Leasing

Employee Assistance Programme

Employee Health and Wellbeing

Extensive Reward Scheme

Counselling Service

Qualifications

• Experience within the NHS or similar environment.
• Experience of working with cancer patients or in a relevant clinical setting.
• Literate and numerate.
• Computer literate.

Responsibilities

• Coordinate administrative functions within complex cancer pathways.
• Support patients and carers through their journey.
• Assist CNSs in delivering patient-centred support and education.

Skills

Excellent written/oral communication

Interpersonal skills

Ability to cope with changes at short notice

Confidentiality

Education

Basic Skills Maths and English level 2 (GCSE A-C equivalent)

HNC or NVQ Level 3

Tools

IT systems such as Word and Excel

Job description

Haematology/Oncology Care Co-Ordinator (Band 3)

The jobholder will work within the Haem/Onc CNSs as part of a multidisciplinary team, assisting the CNS's with actions arising from MDT outcome discussions

The job holder will be responsible for the coordination of the administrative function within the complex cancer pathways arranging investigations, appointments, and Multi-Disciplinary Team discussion in a timely manner to ensure waiting time targets are not breached and patient's needs are met.

Supporting patients and carers through the difficult journey they face. Ensuring patients have the appropriate support and extended services involved.

This position is not currently eligible for a certificate of sponsorship in line with Home Office guidance as it does not appear on the skilled worker visa occupation list.

If you currently hold a different type of visa allowing you to work in the UK we would welcome an application from you. If your visa expires or there is a change in status during your employment, the Trust will be required to review your employment which may result in the termination of your employment to comply with the relevant immigration legislation.

Main duties of the job

Assist the CNSs to deliver patient centre, self-management support and education as necessary.

All adverse incidents and near misses should be reported through the Adverse Event Form (AEF) system and brought to the attention of the appropriate CNS.

Ensure all data related to patient care is entered onto the relevant computer systems, e.g. PPM, system one or PAS.

Take responsibility for the maintenance of accurate paper and electronic information ensuring confidentiality.

Discuss support options with the patient and their carer, with sensitivity, liaise with and keep CNS informed of outcomes

Telephone follow up patients as part of nurse led clinics after advice by CNS or Doctor. Escalating any problems appropriately

About us

We are delighted to offer a wide range of benefits to employees including:

• Cycle to Work
• Travel Scheme
• Childcare Vouchers with Salary Sacrifice
• Onsite Nursery
• Buying and Selling Annual Leave
• Car Leasing
• Employee Assistance Programme
• Employee Health and Wellbeing
• Extensive Reward Scheme
• Counselling Service
• Financial packages including Vivup and Wagestream
• Staff Networks, Enable, Rainbow, Gender, Race Equality Ecoaware & Admin Network.

Our values:

We understand that it's down to the hard work, effort and dedication of our staff that makes a difference for our patients. Our people really do make our Airedale experience - we take pride in fostering a friendly, effective and caring work environment. Our values are part of our DNA, which are:

• Committed to Quality of Care
• Compassion
• Working together for patients
• Improving Lives
• Everyone Counts
• Respect and Dignity

Got questions before you apply, please contact the recruiting manager to find out more.

Job responsibilities

For further information and full details of the job role please see the attached job description and person specification.

Person Specification

Qualifications

• Literate and numerate - Basic Skills Maths and English level 2 (GCSE A-C equivalent)
• Computer literate with knowledge of IT systems such as Word and Excel
• HNC or NVQ Level 3 or equivalent evidence of working at that level
• Knowledge of databases and spreadsheets

Experience

• Experience within the NHS or similar environment (e.g. Dept of Health or other public service)
• Experience of working with cancer patients or within a relevant clinical setting
• Effectively communicate with patients, their families and or carers and members of the multidisciplinary team
• Experience of audit and data collection
• Experience of telephone triage and patient contact
• Experience of Waiting Time Targets
• Experience of Haem/Onc patients

Skills

• Understands the need to prioritise and cope with changes at short notice.
• Discrete and able to maintain confidentiality
• Excellent written/oral communication and interpersonal skills
• Able to deal with complex and sensitive information on a regular basis
• Understanding of Trust guidelines and policies
• Understanding of local and national guidance in relation to cancer services

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.