Hackett Sales Consultant Full Time

Hackett London; Greater London; Presencial; GBP 21.000 - 27.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Staff discount on AWWG brands

Training and career progression

Dynamic, international working环境

Great Place to Work

Descripción de la vacante

Hackett London is seeking a Sales Consultant to deliver a premium customer experience on the shop floor. You will represent brand values and help drive store performance through outstanding service, product knowledge and commercial awareness.

You will guide customers with styling, sizes and product information, while upholding visual standards and participating in stock replenishment and store operations. A proactive team player with strong communication will thrive in this role.

Formación

• Strong communication and interpersonal skills are essential.
• Customer-focused attitude with a passion for fashion and service.
• Experience in retail or customer-facing roles ideal.

Responsabilidades

• Deliver an exceptional, personalised customer experience at every interaction.
• Assist customers in finding products, styling solutions and sizes.
• Drive sales and contribute to achieving store targets and KPIs.
• Maintain high standards of visual merchandising, stock presentation and store organisation.
• Support stock replenishment, inventory control and store operations.
• Build strong product knowledge across collections, fits, materials and brand stories.
• Collaborate with the team to ensure a positive, energetic store environment.
• Handle customer queries and resolve issues professionally.
• Follow company policies, procedures and health & safety standards.

Conocimientos

Communication skills

Interpersonal skills

Customer service mindset

Retail experience

Team player

Descripción del empleo

As a Sales Consultant at Hackett, you will create a premium customer experience, represent our brand values on the shop floor, and help drive store performance through outstanding service, product knowledge, and commercial awareness.

Key responsibilities

Role overview

As a Sales Consultant at Hackett, you will create a premium customer experience, represent our brand values on the shop floor, and help drive store performance through outstanding service, product knowledge, and commercial awareness.

Key responsibilities

• Deliver an exceptional, personalised customer experience at every interaction.
• Support customers in finding the right products, styling solutions, and sizes.
• Drive sales and contribute to achieving store targets and KPIs.
• Maintain high standards of visual merchandising, stock presentation, and store organisation.
• Support stock replenishment, inventory control, and store operations.
• Build strong product knowledge across collections, fits, materials, and brand stories.
• Work collaboratively with the team to ensure a positive and energetic store environment.
• Handle customer queries and resolve issues professionally and efficiently.
• Follow company policies, operational procedures, and health and safety standards.

Required qualifications and experience

• Previous experience in retail, fashion, or customer-facing roles is desirable.
• Strong communication and interpersonal skills.
• Customer-focused attitude with a passion for fashion and service.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Availability to work a flexible schedule, including weekends and peak trading periods.

Desired skills and competencies

• Commercial mindset and motivation to achieve results.
• Team spirit, reliability, and a proactive approach.
• Attention to detail and pride in maintaining store standards.
• Ability to learn quickly and represent the brand with confidence.
• Inclusive, respectful, and professional behaviour in all interactions.

Benefits and perks

• Competitive salary and employee benefits.
• Staff discount on AWWG brands.
• Opportunities for training, development, and career progression.
• A dynamic, international working environment.
• The chance to be part of a certified Great Place to Work.

Company culture and values

At AWWG, we are guided by passion, collaboration, ownership, innovation, inclusivity, and adaptability. We value diverse perspectives, encourage personal growth, and are committed to sustainability through responsible materials, ethical sourcing, and environmentally conscious practices.