H2S PSV Company Bus Driver - E10

HATS Group; Greater London; On-site; GBP 16,706 - 23,794; Full time

Job summary

HATS Group is seeking a dedicated PSV Company bus driver in Greater London. The role involves ensuring passenger safety and providing excellent customer service while adhering to company regulations. A valid D1 driving licence, professional driving experience, and good communication skills are essential qualifications. The position offers a full-time contract with a competitive salary of £14.70 per hour, flexible hours required, and a commitment to safety and customer care.

Qualifications

• Valid current UK drivers’ licence with a D1 category and no restrictions.
• No greater than 6 penalty points.
• Proven eligibility to work in the UK.
• Professional driving experience.
• Good written and verbal communication skills in English.

Responsibilities

• Ensure safety and well-being of clients throughout the journey.
• Check vehicle condition and report defects.
• Provide high standard of customer service.
• Drive company vehicles safely and legally.
• Stay updated on road closures and diversions.

Skills

Customer service

Safe driving practices

Communication skills

Time management

Education

Basic secondary school education or equivalent

Tools

Digital tachograph

Job description

Job Description

Location: 8 Rigg Approach

Job Purpose

A PSV Company bus driver is responsible for driving a passenger‑caring vehicle (PCV) and providing good customer service and a safe and comfortable journey throughout the network of HATS buses.

Responsibilities

• Ensure safety and well‑being of clients throughout the journey and handover.
• Wear high‑visibility personal protective equipment in vehicle movement areas.
• Observe speed limits within bus depots and school premises.
• Check the vehicle condition before service: safety walk‑round check, report defects, enter defects on the electronic ticket machine, and keep the vehicle clean and tidy.
• Comply with company regulations regarding mobile‑phone use, smoking, and prohibited equipment such as gaming consoles while on duty.
• Report safety accidents/incidents and maintain knowledge of emergency and evacuation plans.
• Keep the bus cab area safe, tidy and customer‑friendly.
• Provide a high standard of customer service, including giving journey information such as road closures and diversions.
• Behave friendly and professionally with both customers and colleagues.
• Recognise and assist children and vulnerable adults, the elderly, infirm or disabled passengers.
• Drive the company vehicles safely, legally and professionally.
• Follow the set timetable, avoiding early or late departure when safe.
• Stay updated on road closures, diversions, and special events affecting the service.
• Hold a valid driving licence and CPC licence, available for inspection at any time.
• Report for work on time with the correct equipment and observe the company dress code.
• Report all safety, security, driving and customer‑service incidents to the line manager promptly.
• Report road closures, accidents, emergencies and highway repairs promptly.
• Participate in a yearly appraisal, give feedback for service improvement and adhere to HATS policies and procedures.
• Undertake any reasonable requests made by the company.
• Work flexible hours with core times 07:00‑09:00 and 14:30‑16:30, and undertake additional work as required.

Required Criteria

• Valid current UK (or acceptable other) drivers’ licence with a D1 category and no restrictions.
• No greater than 6 penalty points.
• Proven eligibility to work in the UK.
• Suitable references and proof of identity.
• Professional driving experience.
• Basic secondary school education or equivalent.
• Prepared to undertake training such as NVQ if required.
• Ability to drive to a competent and safe standard.
• Good written and verbal communication skills in English (ESOL entry level 2 acceptable).
• Valid Driver qualification card (CPC).
• Valid Driver card (Tacho card).
• Medical renewal up to date as required for licence.
• Communication of any change affecting licensing (sickness, injury, conviction) to line manager.
• Availability for inspection of licence every six months.
• Licensed to report for work with appropriate equipment and observe company dress code.

Contract Details

• Contract Type: Full time
• Salary: £14.70 per hour
• Closing Date: Thursday 1st October 2026