H&I Admin Officer

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The Molecular Diagnostics department is looking for an Administrative Officer to provide efficient and effective administrative support to the Molecular Diagnostics Department to facilitate the timely provision of diagnostic services ensuring procedures in relation to donors and patients are carried out to the highest possible standard.

You will work as an active team member assisting with a comprehensive range of administrative duties/procedures as dictated by the workload of the Department.

You will be required to communicate with the general public, other NHSBT departments and external contacts as required, whilst maintaining strict confidentiality at all times and ensuring that information relating to patients and donors is kept in a manner in accordance with NHSBT policies & procedures.

'We can offer both full time and part time hours between Monday to Saturday, 07:00-18:00( Saturday working would be compulsory with this role). Please indicate in your supporting information how many hours you would like to work and the frequency (e.g. part time, 20 hours per week over 4 days 10am to 3pm)'.

Main duties of the job

In this role you will be required to:

• Spend the majority of your time undertaking sample receipt and data entry within a team environment
• Work as an active team member assisting with a comprehensive range of administrative duties/procedures as dictated by the workload of the Department
• Communicate with the general public, other NHSBT departments and external contacts as required
• Always maintain strict confidentiality and ensure that information relating to patients and donors is kept in a manner in accordance with NHSBT policies & procedures
• Receive and make telephone calls
• Occasionally deal with queries and requests for information from members of the public
• Maintain manual and electronic filing systems
• Undertake general office duties for example photocopying and scanning documents, minute taking

About You

Knowledge and Experience

• Experience of working with information technology using Microsoft Office packages (Word, Excel and PowerPoint), or equivalent Systems.
• Competent in keyboard use, for example this might be achieved through regular use to input and update data.
• Ability to work in a busy office environment, using office equipment (eg photocopier, scanner), handling conflicting deadlines and priorities.

Qualifications and Training

• Minimum of GCSE grade C or above including English and Maths or equivalent qualification / experience.
• ECDL (part I & II) or ITQ2, or CLAIT II, or RSA III text or word processing or demonstrable workplace experience.
• Demonstrates commitment to own continuous learning and development.

Please view the attached candidate pack which is a summary of the detailed Job Description and Person Specification for the full personal attributes we require for the role. You will need to demonstrate these throughout the recruitment process.

About Us

It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you’ll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.

Our three core values are what set us apart. They guide and inspire everything we do.

By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever.

You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.

What we offer:

• NHSBT promotes flexible working opportunities where the role will allow.
• 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years’ service and to 33 days after 10 years.
• NHS pension scheme. The NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns) Further details and outline of benefits can be found at: www.nhsbsa.nhs.uk/pensions
• We’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.

Three small words, one big difference - Caring, Expert and Quality.

Together we'll save and improve more lives than ever.

This vacancy will close at 23:59 on Wednesday 30 th April 2025.

Interviews are anticipated to be held on Thursday 15 th May 2025 subject to confirmation.

For informal enquiries please email Sarah Tarrant Title: Laboratory Manager - IBGRL Molecular Genetics on [emailprotected]

Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification.