Gyms Duty Manager

JD GROUP; West Bromwich; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading gym management organization in West Bromwich seeks a passionate manager to oversee operational running, maintain high standards, and drive membership sales. The ideal candidate will possess management experience within the leisure industry and a Level 2 Gym Instructor qualification. You will lead a dedicated team and ensure exceptional member service while achieving sales targets.

Qualifications

• Experience in a management position within leisure-related industry is essential.
• Ability to coordinate local marketing activity and manage a successful team.

Responsibilities

• Ensure operational running of the gym at all times.
• Conduct safety checks and maintain facility cleanliness.
• Drive membership sales and engagement.

Skills

Customer service passion

Leadership in management

Sales driving experience

Level 2 Gym Instructor qualification

Job description

Role overview:

This role requires a team player with flair and commercial ability, and the skill, energy, and determination to help drive and develop the business alongside the General Manager.

We are looking for a manager with experience in maintaining and developing standards and reputation, whilst nurturing a growing membership base and team.

Responsibilities:

• Responsible for the operational running of the gym at all times. Opening and closing the site when required due to operational hours of the business.

• Expectation to work early in the morning, late weekdays, and weekends.

• Ensure that all policies and procedures in both the Health and Safety Employee Policy and Company Procedures Handbook are adhered to.

• Responsible for adhering to and maintaining the JD Gyms Brand Standard.

• Conduct daily, weekly, and monthly safety checks. Report and chase all defects, to ensure the building and its equipment are safe to use.

• Work towards and aim to achieve all sales and membership targets that are set.

• Drive and maximise secondary spend revenue.

• Ensure the entire gym facility is of the highest standard of cleanliness. Maintain outside of the contract cleaning hours.

• Ensure in-house cleaners (General Assistant) are cleaning to the highest standard.

• Ensure uniform standards are being adhered to by all team members and yourself.

• Always deliver outstanding member service.

• Help create an environment where the team and contracted personnel enjoy themselves whilst at work.

• Undertake any other reasonable duties/projects/meetings that may be required.

• Always be an ambassador of JD Gyms.

Skills and Experience:

• Must have experience, ideally in a management position within a leisure-related industry.

• Must be passionate about customer service and be an inspirational leader in management.

• Must be qualified to at least Level 2 Gym Instructor.

• Must have experience in driving sales and helping to coordinate local marketing activity, as well as managing a successful team.

• Ideally, will have experience as an Assistant Manager overseeing all business areas within a leisure facility or substantial experience as a Fitness Manager or similar operational role.