Gyms Duty Manager

JD GROUP; Middlesbrough; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in the leisure sector seeks a passionate Gym Manager in Middlesbrough. This role calls for an individual with strong leadership and customer service skills, responsible for managing gym operations, driving sales, and ensuring compliance with health and safety standards. The ideal candidate will have experience in the leisure industry and a Level 2 Gym Instructor qualification, ready to motivate a team and nurture a growing membership base.

Qualifications

• Management experience within the leisure industry preferred.
• Passionate about customer service and leadership.
• Experience in driving sales and team management.

Responsibilities

• Oversee operational running of the gym including health and safety checks.
• Drive membership targets and ensure the highest cleanliness standards.
• Deliver outstanding member service and maintain brand standards.

Skills

Customer service

Leadership

Sales driving

Education

Level 2 Gym Instructor

Job description

Role overview:

This role requires a team player with flair and commercial ability, and the skill, energy, and determination to help drive and develop the business alongside the General Manager.

We are looking for a manager with experience in maintaining and developing standards and reputation, whilst nurturing a growing membership base and team.

Responsibilities:

• Responsible for the operational running of the gym at all times, including opening and closing the site as required by operational hours.

• Expect to work early mornings, late weekdays, and weekends.

• Ensure all policies and procedures in the Health and Safety Employee Policy and Company Procedures Handbook are adhered to.

• Maintain the JD Gyms Brand Standard.

• Conduct daily, weekly, and monthly safety checks, report and follow up on all defects to ensure the building and equipment are safe to use.

• Work towards and aim to achieve all sales and membership targets set.

• Drive and maximise secondary spend revenue.

• Ensure the entire gym facility is of the highest standard of cleanliness, including outside of contracted cleaning hours.

• Ensure in-house cleaners (General Assistants) maintain high cleaning standards.

• Adhere to uniform standards for all team members and yourself.

• Deliver outstanding member service at all times.

• Create an environment where the team and contracted personnel enjoy their work.

• Undertake any other reasonable duties, projects, or meetings as required.

• Represent JD Gyms as an ambassador at all times.

Skills and Experience:

• Experience in a management position within the leisure industry is preferred.

• Passionate about customer service and an inspirational leader.

• Qualified to at least Level 2 Gym Instructor.

• Experience in driving sales, coordinating local marketing, and managing a successful team.

• Ideally, experience as an Assistant Manager overseeing all business areas within a leisure facility or substantial experience as a Fitness Manager or similar role.