Gym Manager

YMCA North Tyneside; North Shields; On-site; GBP 32,000; Full time

Job summary

YMCA North Tyneside seeks a Gym Manager to lead its dynamic team in North Shields. The role involves ensuring exceptional service delivery, managing budgets, and developing a motivated team in a supportive community environment. Candidates should possess relevant qualifications in personal training and a strong background in gym management.

Qualifications

• Proven track record in gym management.
• Experience managing budgets.
• Proficient in IT systems and gym membership software.

Responsibilities

• Oversee service quality and achieve budgetary targets.
• Recruit and train staff while promoting teamwork.
• Ensure health and safety compliance and accurate data management.

Skills

Leadership

Communication

Problem Solving

Customer Service

Education

Level 3 Personal Training Qualification

Level 4 Fitness Qualifications

Job description

Job Title: Gym Manager

Location: YMCA North Tyneside, Church Way, North Shields, NE29 0AB

Contract Type: 12 Month Fixed Term Contract

Hours: 37.5 Hours Per Week

Hourly Rate of Pay: £31,183 per annum

magine being part of a global movement that’s transforming lives right here in North Tyneside, South Tyneside, and Teesdale. At YMCA North Tyneside, we’re more than just an organization – we’re a community. We believe in the potential of every individual, and we’re dedicated to creating spaces where everyone can hope, belong, contribute, and thrive. Join us and be a part of something truly meaningful

Step into a legacy of positive change. YMCA North Tyneside is part of a powerful global network, with roots stretching back to 1844. We’re proud to be part of the world’s largest and oldest youth movement, impacting 64 million lives annually across 119 countries. Here, you’ll be part of a team driven by strong values, working to build a brighter future for our local communities.

Based in the heart of North Shields, YMCA Gym boasts 3 impressive gym areas and over 60 classes every week including the latest from Les Mills. We offer one to one training and support to all of our gym members with community and wellbeing being at the core of everything we do.

Who Are We Looking For

We are looking for an experienced and motivated Gym Manager to join our team. The ideal candidate will have a proven track record in gym management with demonstrable experience of managing a gym, with strong operational skills and the ability to plan, organise, and solve problems effectively. Excellent communication, leadership, and interpersonal skills are essential, as you’ll be responsible for motivating and guiding a team to deliver outstanding gym sessions and classes.

We’re seeking someone who thrives in a team environment and is committed to delivering exceptional customer service. Someone who has a minimum level 3 personal training and specialist level 4 fitness qualifications. Financial awareness and experience in managing budgets are important, as is proficiency in using IT systems and gym membership software.

If you’re passionate about health and fitness and have the skills to lead a successful team, we’d love to hear from you.

Your Key Responsibilities

As a key part of your role, you’ll ensure the service consistently meets its strategic goals, hits budgetary targets, and provides high-quality service with excellent customer care. This involves a hands-on operational presence, effectively managing and developing staff through recruitment, training and promoting a cohesive team environment.

You’ll be responsible for financial oversight, including interpreting management accounts and achieving gym targets, along with monitoring and evaluating class attendance and supporting health referral programmes. You’ll also maintain facilities efficiently, ensure health and safety compliance and manage data accurately in line with GDPR.

A crucial aspect is enhancing customer experience by actively seeking feedback and adhering to safeguarding and organisational policies. Finally, you’ll contribute to reporting and evaluation, including KPI and funding reports, while also focusing on your personal and business development.

Informal enquiries regarding the position, can be made to Donna Ayre, Gym Manager on 0191 257 5434.

To Apply: Visit this link below for our online application form

http://bit.ly/YMCAonlineapp

Closing date: please apply online by Monday 21st July 2025, please apply ASAP as we could shortlist early if we have a number of applicants.

Interviews: if you are successful interviews will be week commencing Monday 28th July 2025

Safeguarding

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff and volunteers to share this commitment.

We strive to create a safe and supportive environment where everyone feels protected from harm. We have robust procedures in place to prevent and address any concerns about abuse or neglect. All staff and volunteers have a responsibility to report any concerns about the safety or welfare of children, young people, or vulnerable adults. We have clear reporting procedures and we will take all concerns seriously.

As part of our commitment to safer recruitment, all roles that involve working with children, young people or vulnerable adults will require a Disclosure and Barring Service (DBS) check at the appropriate level including checks against the relevant Barred Lists. We are committed to thorough background checks to help ensure that those whom we employ are suitable to work with these groups.

Equal Opportunities

YMCA North Tyneside is committed to eliminating discrimination and encouraging diversity amongst the workforce. We aim to be an equal opportunities employer and we are determined to ensure no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. Flexible work is supported, and applications from people with disabilities are encouraged. We strive to create local employment opportunities for all

Recruitment of Ex-Offenders

We believe in providing equal opportunities for all qualified individuals, regardless of their background. We recognise that people can change and we are committed to giving individuals with criminal records a fair chance to demonstrate their skills and abilities.

We assess each applicant based on their qualifications, experience, and suitability for the role, taking into account the nature of the offense, the time elapsed since the conviction, and any evidence of rehabilitation.

We are dedicated to creating a workplace that fosters inclusion and supports the successful reintegration of individuals into the workforce. We comply with all relevant legislation and guidelines regarding the employment of ex-offenders and we are committed to maintaining a safe and respectful work environment for all employee

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