Gym Host - Soho Health Club 180, Central London

Soho House & Co; London; On-site; GBP 80,000 - 100,000; Part time

Job summary

Join a prestigious health club as a Gym Host, where you'll ensure exceptional member experiences within a vibrant club atmosphere. Your role involves facilitating bookings, engaging with members, and participating in a supportive team environment that values personal growth and offers various staff benefits.

Benefits

Team meal whilst on shift

50% Team discount on Food & Drink

Health Cash Plan

Dental Plan

Birthday Day Off

Discount on Cowshed products

Free Counselling Sessions

Continuous training programmes

Exclusive benefits platform access

Qualifications

• Experience in telephone-based customer service preferred.
• Familiarity with reservations and ecommerce systems (Book4Time/Magento) is a plus, training provided.

Responsibilities

• Provide excellent service and cater to member needs in gym and retail spaces.
• Manage bookings and treatment diary.

Skills

Customer service

Reservations handling

Job description

Join to apply for the Gym Host - Soho Health Club 180, Central London role at Soho House & Co

Join to apply for the Gym Host - Soho Health Club 180, Central London role at Soho House & Co

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• Team meal whilst on shift prepared by our chefs
• 50% Team discount on Food & Drink, 7 days a week
• Team Room Rates; Any Bedroom, Any House, $100 a night
• Health Cash Plan (option to add children)
• Dental Plan (option to add children)
• Birthday Day Off
• Discount on Cowshed products and Soho Home (up to 50%)
• Free Counselling Sessions
• Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
• Continuous training to develop yourself personally and professionally
• Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more
  
  

180 House…

Located in a historic spot where the Strand and Fleet Street meet, 180 House spans two slots and features an outdoor terrace, a rooftop pool and views over the city. A go-to destination for an elegant lunch or dinner, the eighth-floor dining room offers an elevated experience. Casual dining can be found in the rest of the club and on the rooftop terrace. There is a wide selection of wines and new seasonal cocktails, which can be enjoyed with lunch, dinner or after hours.

£13.50 per hour

What's in it for you?

• Weekly Pay
• Team meal whilst on shift prepared by our chefs
• £20 Taxi Contribution for late shifts
• Soho Friends Membership
• 50% Team discount on Food & Drink, 7 days a week
• Team Room Rates; Any Bedroom, Any House, $100 a night
• Health Cash Plan (option to add children)
• Dental Plan (option to add children)
• Birthday Day Off
• Discount on Cowshed products and Soho Home (up to 50%)
• Free Counselling Sessions
• Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
• Continuous training to develop yourself personally and professionally
• Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more
  
  

180 House…

Located in a historic spot where the Strand and Fleet Street meet, 180 House spans two slots and features an outdoor terrace, a rooftop pool and views over the city. A go-to destination for an elegant lunch or dinner, the eighth-floor dining room offers an elevated experience. Casual dining can be found in the rest of the club and on the rooftop terrace. There is a wide selection of wines and new seasonal cocktails, which can be enjoyed with lunch, dinner or after hours.

The Role…

The Gym Host will provide an excellent service and member journey ensuring all needs are catered for. Main responsibilities include; ensuring member requirements are taken into consideration and understood when in the retail spaces, carry out hosting duties on the gym and club floor when needed and to manage bookings and the treatment diary.

What We Are Looking For...

• Telephone based customer service experience (highly preferred)
• Previous experience with reservations & ecommerce systems (Book4Time/Magento) is preferred, however full training will be provided
• Previous experience of working with high profile/VIP guests
  
  

Nearest Station (WC2R 1EA): Temple, Charing Cross, Holborn

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Temporary

Job function

• Job function

  Design, Art/Creative, and Information Technology

• Industries

  Hospitality

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