Guildford Store Manager

Oseyo Angel; Guildford; On-site; GBP 28,000 - 31,000; Full time

Job summary

A leading retail company is seeking a full-time Guildford Store Manager to oversee daily operations and manage a team. The role involves ensuring customer satisfaction, maintaining inventory levels, and optimizing profitability while adhering to safety standards. Ideal candidates will have strong management skills and a focus on operational efficiency.

Benefits

Performance-based bonus

Statutory Sick Pay

Company pension

Qualifications

• Experience in managing teams and operations in a retail environment.
• Strong customer service orientation with experience in handling complaints and grievances.

Responsibilities

• Manage and support the team, including recruitment and training.
• Control inventory and order stock to maintain proper levels.
• Ensure compliance with Health & Safety and Food Safety standards.

Skills

Team Management

Customer Service

Inventory Management

Operational Efficiency

Budget Management

Job description

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Guildford Store Manager
full time

£28,000 – £31,000 per year

Work Location:

Guildford

The Role

Day to day duties include:

• Building, managing, and providing support to your team, including recruitment, development, training, engagement of the team and other people management tasks.
• Controlling stocking and placing orders through internal system, ensuring that the store is properly stocked with products and manage inventory levels to prevent shortages or overstocking.
• Working with the team to deliver excellent customer services and increase customer satisfaction and loyalty.
• Managing the supermarket's budget, including monitoring expenses and minimizing waste.
• Meeting operational targets and maximising sales.
• Optimizing operational efficiency and profitability.
• Developing and enforcing operational policies and procedures to maintain a safe and clean environment for staff and customers to ensue the compliance with Health & Safety, Food Safety and Hygiene, and other legal standards.
• Handling store administrative duties and basic bookkeeping tasks.
• Organising logistics and sorting deliveries which includes lifting heavy goods.
• Safely lift and move items weighing up to 23kg on a regular basis as part of stocking, merchandising, and inventory tasks in a fast-paced retail environment.
• Developing operational strategies to raise customers’ pool and expanding store traffic.
• Handling customer complaints or employee grievances.
• Maintaining outstanding store condition and visual merchandising standards.
• 9 hours per day (including 1 hour break time); 5 days a week
• Performance-based bonus (Eligible after 3 months' probation)
• Statutory Sick Pay
• Company pension

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