Guidance, Training and Events Adviser

NHS Connecting for Health; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A UK public agency is seeking a Guidance Training and Events Adviser to support the development and delivery of guidance and training materials related to information management. The ideal candidate will have strong communication skills, experience in inclusive training, and familiarity with stakeholder management. This is a full-time position requiring a mix of onsite and home working, with a salary of £32,721 per annum.

Benefits

Generous benefits package

Opportunities for training and development

Onsite gym and sports facilities

Qualifications

• Excellent oral and written communication skills including experience of conveying unfamiliar ideas.
• Demonstrated experience of contributing to inclusive and accessible training programs.
• Good understanding of stakeholder relationship management.

Responsibilities

• Support delivery of guidance to enable Public Record Bodies to understand their obligations.
• Work with specialists to develop guidance and training material.
• Provide administrative support to the Guidance and Training Panel.

Skills

Excellent oral and written communication skills

Experience in delivering inclusive training

Stakeholder relationship management

Ability to analyse data

Positive and proactive approach

Education

Relevant degree or equivalent experience

Tools

WordPress

Google Analytics

Job description

As the living, growing home of our national story, The National Archives is already a special place to work. We’re an institution nearly 200 years old with a collection spanning 1,000 years of history. But it’s where we go next that makes things really interesting.

In our strategic vision:Archives for Everyone,we set ourselves the challenge of becoming the 21st Century national archive - a different kind of cultural and heritage institution: Inclusive, Entrepreneurial, Disruptive. We won’t become this overnight. It will take time, focus, effort and daring.

That’s where you come in. Because we can’t do this without you.

Job Overview

Salary: £32,721 per annum

Contract type: Permanent

Band: E / Higher Executive Officer

Closing date: Tuesday 26th August 2025 at midnight

The National Archives secures the future of the Public Record, preserving it for the nation and making it accessible for future generations of policy makers, researchers, students and citizens. Our collection spans almost 1000 years and is one of the largest in the world, containing over 11 million records from medieval parchment to modern papers, digital files, datasets, websites, tweets, and computer code. The National Archives is the archive of UK government and provides leadership to the wider UK archives sector.

Based within the Government Services and Strategic Engagement department, the Strategic Compliance team provides advice, guidance, and services to help government departments fulfil their obligations under the Public Records Act. We advise departments on their legal responsibilities, offer guidance on records management, and support them through the eventual disposition of their public records – including transferring records of enduring historical value to The National Archives in a timely way. This ensures that that vital public records survive for the benefit of the nation.

The Guidance Training and Events Adviser role will be responsible for supporting and ensuring guidance is up to date, researched, maintained, and fully accessible to a varied government audience promoting best practice in information management so that guidance is published in a transparent, efficient, and co-ordinated manner. This role will support the information management functions, of government ensuring that a complete, reliable record can be created, managed, appraised, selected and transferred for the benefit of future generations through continuous improvement of our published guidance and enabling the development and delivery of our training and events content.

Examples of some of the guidance we currently produce can be viewed here: https://www.nationalarchives.gov.uk/information-management/manage-information/

This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department.

A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time.

Application Process

• Interviews will be held on-site in September 2025 and will include a written test.
• Personal Statement: We ask all applicants to submit work history details and a personal statement, not exceeding 1200 words.
  
  

Selection for interview will be based on the ‘essential’ requirements in the job description so please ensure that your statement demonstrates in detail how you meet these requirements.

Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section.

SC clearance/willingness to obtain SC clearance will be required for this role. This requires candidates to have been resident in the UK for at least the past three years. Please do not apply if you have been resident in the UK for less than three years as your application will be rejected.

Sponsorship

We are unable to offer sponsorship for this role.

Job Description

This guidance role is key to supporting best practice in information management through continuous improvement of our published guidance and enabling the development and delivery of our training and events content. This role has 3 core areas of focus:

Firstly, this role will be responsible for the practical delivery of the content of our guidance program ensuring our published information management guidance is up to date, maintained, and fully accessible to a wide audience of differing needs enabling government departments, and Public Inquiries to fulfil their obligations under the Public Records Act and wider information rights legislation.

Secondly, the role will work with Head of Strategic Compliance across The National Archives and other external bodies to promote best practice in information management through developing clear and comprehensive guidance and training material for our guidance, training and events program.

Thirdly the role will provide research and practical administrative support to the Head of Strategic Compliance for The National Archives’ Guidance and training Panel so that guidance and training material is researched, developed, maintained and published in a transparent, efficient, and co-ordinated manner on The National Archives’ website and through a comprehensive training program.

Role and Responsibilities

• To support the delivery of a comprehensive and cohesive guidance program to enable Public Record Bodies and Public Inquiries to understand their statutory obligations under the Public Records Act 1958, Section 46 Code of Practice under Freedom of Information Legislation and the Inquiries Act and Rules. This will involve:
• Collaborating with colleagues across government who are subject experts to develop guidance, ensuring it is accurate, accessible, and inclusive.
• Copy editing guidance to ensure the content is clear, concise and conveys meaning in accordance with TNA internal brand guidelines
• Editing guidance currently hosted on our web pages in lengthy pdf documents to a more accessible and user-friendly format, mindful of inclusion and diversity needs
• Editing guidance currently hosted on our web pages in accordance brand guidelines and Crown Copyright guidelines
• Extensive use of Word, Google Analytics and Word Press software
• Maintaining accessibility to guidance web pages, fixing any broken links and continued analysis of content
• Develop user journeys which will inform the redesign of the guidance web pages
• Analysing and interpreting traffic to our published guidance on our web pages.
• Maintaining records of decisions made regarding the disposition of our guidance
• Create and maintain library of original documents of the guidance being hosted on our website
  
  

• To provide practical support to the Head of Strategic Compliance building upon our current guidance, training and events program to deliver understanding of best practice in the information management space. This will include:
• Working with subject specialists to develop guidance and training material, this will include copy editing materials and supporting the development and delivery of guidance and training material include, online, eLearning formats and face to face
• Manage and co-ordinating the practical administration of our government events online/in person as well as expectations of speakers and participants regarding individual needs in line with inclusivity and diversity.
• Analysing evaluation data to make evidence-based recommendations to support the continuous improvement of guidance and training offer
• Analysing guidance, training and events feedback and evaluation data to make evidence-based recommendations to support the continuous improvement of our guidance and training offer and next steps.
  
  

• Working in a highly methodical and organised way provide the research and practical administrative support to the Head of Strategic Compliance for The National Archives’ Guidance and Training Panel. This will include:
• Maintain and develop new guidance and training material for both TNA and wider government handbooks/web content for use with Inquiries and wider public record bodies
• Collaborate with content owners, auditing the guidance hosted on TNA web page.
• Contributing to team understanding of what guidance is visible to our audiences, what guidance needs refreshing in terms statutory guidance - guidance intended to set out the Keeper’s responsibilities under the Public Records Act, guiding principles – guidance that supports understanding of how statutory guidance can be implemented i.e. (How, what, why)
• Contributing to the development of interactive training material to support sharing and exploring new practices, particularly where it includes the use of new and emerging technologies.
• Be part of the team responsible for the practical day to day delivery of the online service desk which is a front-line service responding to incoming requests for advice and guidance from our government audience.
• Contribute to the work of the team as a whole.
• Engage with a wide group of stakeholders from sponsoring departments and across TNA internal teams.
• Share skills and knowledge with team members.
  

Working Conditions

• Normal office environment
• Display Screen Equipment user
  
  

Person Specification

Essential

• Excellent oral and written communication skills including experience of conveying unfamiliar ideas in accessible terms in meetings, presentations, documentation and written guidance and advice
• Demonstrable experience of contributing to the delivery of inclusive and accessible guidance, training, program to an audience of differing needs and with a focus on behavioral and cultural change outcomes.
• A good understanding of stakeholder relationship management with the ability to communicate openly and capable of building and developing strong trust-based relationships with stakeholders using diplomacy, tact and understanding of others’ priorities.
• Able to assimilate and analyse data from multiple sources to support decision-making and deliver high quality products to tight deadlines, prioritising and managing multiple workloads.
• A positive and pro-active approach, able to work individually or collaboratively to deliver work at pace, share your knowledge and learn from others to research, analyse and problem solve complex issues
• Excellent organisational skills, including meticulous record keeping and high attention to detail with the ability to plan, manage and deliver your work to agreed standards and timeframes
  
  

Desirable

• Experience or understanding of working with content management systems such as WordPress and HTML
• Basic practical understanding of records and information management and a demonstrable willingness and aptitude to develop your skills and knowledge in this area and a genuine interest in the work of The National Archives.
  
  

Other Requirements

• A combination of onsite and home working is available, and applicants must be able to regularly travel to our Kew site. Our expectation is that the applicants will be on-site 60% of their time, more when new to the role.
• Occasional travel to government departments may be required.
  
  

The Civil Service is committed to attract, retain and invest in talent wherever it is

found. To learn more please see the Civil Service People Plan and the Civil Service

D&I Strategy.

Benefits

Generous benefits package, including pension, sports and social club facilities, onsite gym, discounted rates at our on-site cafe and opportunities for training and development. Annual leave entitlement of 22 days per calendar year (rising to 25 after the first year, and incrementally to 30 days after six years) and 10½ days public and privilege holidays per annum.

Any move to The National Archives from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/ (opens in new window)

Reasonable adjustments

If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.

If you need a change to be made so that you can make your application, you should:

• Contact The National Archives via [e-mail] as soon as possible before the closing date to discuss your needs
• Complete the ‘Reasonable Adjustments’ section of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional
  
  

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must pass a disclosure and barring security check.

People working with government assets must completebasic personnel security standardchecks (opens in new window)

Nationality Requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
  
  

Further information on nationality requirements (opens in new window)

Working for the Civil Service

TheCivil Service Code (opens in new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission'srecruitment principles. (opens in new window)

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

This vacancy is part of theGreat Place to Work for Veteransinitiative. (opens in new window)

Contact Point For Applicants

• Name: The National Archives Recruitment Team
• Email: [e-mail]
  
  

Further information

If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact The National Archives via email: [e-mail] If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission at https://civilservicecommission.independent.gov.uk/recruitment/recruitment-complaints/ (opens in new window)