Guest Services Room Attendant

Holiday Inn Blackpool; Blackpool; On-site; GBP 18,000 - 22,000; Full time

Job summary

Join a leading hospitality provider as a Guest Services Room Attendant at Holiday Inn Blackpool. This role focuses on maintaining cleanliness and guest comfort in a brand new four-star hotel, known for its exceptional service and community focus. Competitive benefits and a positive work environment await dedicated individuals ready to create memorable stays.

Benefits

Discounted hotel room rates

Flexible working arrangements

Enhanced parental leave

Life Insurance

Free meals on duty

Qualifications

• Keen eye for detail and commitment to cleanliness.
• Passion for creating a welcoming environment.
• Ability to work efficiently in a busy environment.

Responsibilities

• Clean guest rooms and public areas to high standards.
• Replenish in-room amenities and report maintenance issues.
• Collaborate with other departments for guest satisfaction.

Skills

Attention to detail

Positive attitude

Strong communication

Team player

Job description

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Guest Services Room Attendant, Blackpool

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Client:

Holiday Inn Blackpool

Location:

Blackpool, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

8d6fc4b4e037

Job Views:

3

Posted:

12.07.2025

Expiry Date:

26.08.2025

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Job Description:

JOIN US

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...

OUR HOTEL

TheHoliday Inn Blackpool & Marco's New York
Italian Restaurant, an IHG Hotel opened in April 2024. This brand new
four-star hotel is part of a wider regeneration project for Blackpool including
retail units and improved public transport links, with a new tram terminal, all
within the Talbot Gateway central business district. The hotel boasts 144
bedrooms, 3 meeting rooms and well renowned restaurant Marco Pierre White New
York Italian, with independent street access.

OUR BENEFITS

You will have access to a benefits package we believe truly works for our people

• Discounted hotel room rates for you and your friends & family
• An additional day's holiday for your birthday
• Enhanced Maternity, adoption & shared parental leave
• Course Sponsorship
• Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
• Flexible working arrangements
• Wagestream - choose how and when you get paid
• Life Insurance
• Employee Assistance Programme
• Social and wellness events and activities all year round
• Free meals on duty saving you over £1000 per year

And much much more!

A DAY IN THE LIFE OF A GUEST SERVICES ROOM ATTENDANT AT THE HOLIDAY INN BLACKPOOL

What you'll be doing...

• Keep guest rooms and public areas spotless and welcoming, creating a comfortable space guests love to return to.
• Clean, dust, vacuum, and polish with an eye for detail, making sure every room is guest-ready.
• Change linens, make beds, and refresh towels, keeping everything looking fresh and inviting.
• Replenish in-room amenities, from toiletries to tea and coffee, ensuring guests have everything they need.
• Report any maintenance issues or missing items promptly to keep rooms in top shape.
• Follow health, safety, and cleanliness standards, helping maintain a safe environment for guests and team members.
• Support with special requests, like setting up extra beds or delivering extra amenities, going the extra mile to make each stay memorable.
• Work closely with other departments, especially the front desk and maintenance, to deliver a seamless guest experience.

WHAT WE NEED FROM YOU

• A keen eye for detail and a commitment to high cleanliness standards.
• A positive, can-do attitude, with a passion for creating a welcoming environment.
• Strong communication skills to coordinate with other team members and respond to guest needs.
• The ability to work efficiently, staying organised and focused during busy shifts.
• A team player who’s flexible and willing to help wherever needed to keep things running smoothly.
  
  

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact

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Created on 12/07/2025 by TN United Kingdom