Guest Services Host

Drift Inn; Wyboston; On-site; GBP 40,000 - 60,000; Part time

Job summary

A family-owned hotel in Wyboston is seeking a Guest Services Team member. The role involves providing excellent customer service, checking guests in and out, and answering queries. Ideal candidates will have strong communication skills and a friendly demeanor. Benefits include team discounts, free meals, and flexible working arrangements.

Benefits

Team member discounts on golf, food, drinks

Christmas Day and Boxing Day off

Free meal while at work

Access to Perkbox discounts

Team member Referral Scheme worth £300

Qualifications

• A smile! Someone who is a people person.
• Natural urge to be helpful and genuinely friendly.
• Flexibility to work on a rota basis across seven days a week.

Responsibilities

• Look after guests and provide excellent customer service.
• Check guests in and out.
• Answer guest queries and be the welcoming face of the hotel.

Skills

Excellent communication skills

People skills

Ability to work in a fast-paced environment

Flexibility

Job description

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Join Our Guest Services Team at the Drift Inn

We are excited to offer an opportunity for someone to join our fantastic Guest Services Team at the Drift Inn. We hold high standards for our service quality.

Your main focus will be to look after our guests and provide excellent customer service. Your day will be varied, including checking guests in and out, answering queries, and being the welcoming face of the hotel. Ultimately, you will help our guests have a positive and memorable experience. This role is 24 hours per week, working any 3 days out of 7.

What We’re Looking For

• A smile! Someone who is a people person
• Excellent communication skills with both customers and team members
• A natural urge to be helpful and genuinely friendly
• The ability to work in a fast-paced environment
• Flexibility to work on a rota basis across seven days a week
• Someone who embraces the Wyboston culture

Why Join Our Team

As a family-owned business, our people are what make Wyboston Lakes special. We ensure all our teams are happy at work. Here are some of the great benefits you will receive in this role:

• Christmas Day and Boxing Day off
• Three team member parties a year - Spring, Summer, and Winter
• Opportunities for apprenticeships to learn and earn simultaneously
• Team member discounts on golf, food, drinks, bedrooms, and our award-winning Y Spa
• Team Member Referral Scheme worth £300
• Free meal while at work
• Access to Perkbox discounts on over 200 brands nationwide, including supermarkets, cinemas, and days out
• Flexible working arrangements
• Team Christmas Santa lunch, presents, and party