Guest Services - Front Desk Agent - Hampton by Hilton, Plymouth, MA

Lafrance Hospitality; Plymouth; On-site; GBP 40,000 - 60,000; Part time

Job summary

Join the friendly team at Hampton by Hilton Plymouth. As a Part-Time Front Desk Agent, you will play a crucial role in ensuring guest satisfaction through welcoming guests, assisting with check-ins and check-outs, and addressing inquiries. Enjoy various perks, including room discounts and a referral bonus, while working in a positive atmosphere.

Benefits

Brand Wide Room Discounts

Company Wide Room Discount Program

Referral Bonus Incentive

Retention Bonus Incentive

Annual Review Program

Extensive Room for Growth

Paid Training

Qualifications

• Prior customer service experience required.
• Excellent communication skills are essential.
• Flexibility to work varying shifts, including weekends and holidays.

Responsibilities

• Greet guests with a warm and welcoming attitude.
• Check guests in and out of the hotel.
• Process payments and maintain accurate records.

Skills

Customer service

Communication

Attention to detail

Multitasking

Job description

Love making people feel welcome? So do we!

We’d love to meet you! Join the friendly and welcoming team at Hampton by Hilton Plymouth, MA as a Part-Time Front Desk Agent.

As the first smiling face our guests see, you’ll play a key role in making their stay exceptional—from smooth check-ins and check-outs to assisting with questions and special requests. If you're friendly, detail-oriented, and enjoy helping others, this could be the perfect fit.

Also, take advantage of our remarkableDailyPayfeature, which allows you to receive your earnings on any day that you prefer. Furthermore, if you successfully refer someone to join our remarkable team, you have the opportunity to earn up to an astounding$500.

Come be a part of something great—where teamwork, service, and a positive atmosphere come together.
We can’t wait to welcome you to the Hampton by Hilton family in Plymouth, MA!

Pay: $17 Per Hour

Shift: Part Time - 7am-3pm & 3pm-11pm available

Keywords: front desk, front desk agent, hotel, hotel worker, hospitality, hotel, guest services

Responsibilities:

• Greet guests with a warm and welcoming attitude
• Check guests in and out of the hotel
• Process payments and maintain accurate records
• Respond to guest inquiries and provide helpful information
• Resolve guest issues promptly and professionally
• Assist with other front desk duties as needed

• Prior customer service experience
• Excellent communication and interpersonal skills
• Ability to multitask and work in a fast-paced environment
• Attention to detail and accuracy
• Flexibility to work shifts including evenings, weekends, and holidays
• Previous hotel experience is a PLUS but not necessary
• PEP experience is a PLUS but not necessary

• Brand Wide Room Discounts
• Company Wide Room Discount Program
• Referral Bonus Incentive
• Retention Bonus Incentive
• Annual Review Program
• Extensive Room for Growth
• Paid Training