Guest Services & Events Assistant (Part-Time, Flexible Hours)

Better; Greater London; Híbrido; GBP 14.000 - 17.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Pension scheme

Health Assurance and counselling

Ride to Work scheme

Free eye tests

Discounted nationwide leisure centre会员

GLL Society benefits

Descripción de la vacante

GLL at Lee Valley VeloPark in Stratford is seeking a General Assistant to join a busy, customer‑facing team. The role covers customer service, bookings and ensuring safety and cleanliness to deliver an exceptional experience.

Ideal candidates will hold a First Aid at Work certificate and bring a calm, responsible, people‑oriented approach. The role offers flexibility, part‑time hours, and opportunities for development within a staff‑owned, living wage employer.

Formación

• A can-do attitude.
• A real focus on customer service.
• Passion and personality.
• Knowledge of health and safety.
• Be a great team player.

Responsabilidades

• Maintain a good and positive image of the centre to customers and the public by providing a welcoming, helpful and professional operational service.
• To prepare areas and equipment for events/activities as appropriate.
• To carry out routine monitoring and non-specialist / basic maintenance of equipment and fittings as required, bringing to the attention of the Supervisor / Manager any faults or major repairs in line with company procedures.
• Responsible for the efficient and effective control of the day to day operations and service of events/activities, ensuring that security, general cleanliness, customer supervision and equipment checks are maintained.
• To prepare areas and equipment for events/activities as required.
• To ensure that all equipment is used in a manner consistent with safe working practice.
• To ensure that equipment is fit for purpose prior to customers being allowed to make use of.
• To ensure excellent standards of cleanliness at all times.
• To promote the facility in a positive manner to retain existing customers, encourage greater participation, and introduce new users to the stadium.

Conocimientos

Can-do attitude

Customer service focus

Passion and personality

Health and safety knowledge

Team player

Descripción del empleo

GLL at Lee Valley VeloPark in Stratford is seeking a General Assistant to join a busy, customer‑facing team. The role covers customer service, bookings and ensuring safety and cleanliness to deliver an exceptional experience.

Ideal candidates will hold a First Aid at Work certificate and bring a calm, responsible, people‑oriented approach. The role offers flexibility, part‑time hours, and opportunities for development within a staff‑owned, living wage employer.