Guest Service Host

Portico; London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A client-oriented service company in London is seeking a Corporate Receptionist Host. This role requires a warm and enthusiastic individual who is passionate about service and possesses excellent communication skills. You will be the first point of contact for guests and need to provide exceptional customer service while anticipating their needs. Competitive salary of £30,000 with opportunities for growth and development.

Benefits

Excellent holiday allowance

Pension contributions

Life insurance

Enhanced annual leave

Recommend a Friend Bonus Scheme

Thank you voucher scheme

24-hour personal helpline

Access to discounts and benefits platform

Qualifications

• Warm and enthusiastic individual with a passion for service.
• Strong organizational and communication skills.
• Proven track record in delivering outstanding customer service.

Responsibilities

• Act as the first point of contact for all queries.
• Provide exceptional customer service to guests.
• Remain discreet while anticipating guests' needs.

Skills

Customer service

Organizational skills

Communication skills

Attention to detail

Proactivity

Job description

Company Description

Portico is defined by our unique culture – one that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!

Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop, and progress in their careers.

Job Description

We are currently recruiting for a Corporate Receptionist Host to join our team in the London offices of a Portico Client in the financial industry!

Working in a team of 8, the Corporate Reception Host will be the first point of contact for all queries. They will also work closely with the firm's staff, as well as other service partners, to provide the best possible level of customer service to all.

Conveying an attitude where no request is too big and detail is too small, the successful Corporate Reception Host will provide a friendly, larger-than-life welcome, whilst remaining security conscious. They will also know the difference between being discreet and going the extra mile to anticipate the needs of guests.

Working Hours: 7:30 - 18:00

Salary: £30,000

Qualifications

We are looking for a warm and enthusiastic individual with a passion for service and attention to detail. They must be willing to go above and beyond to create exceptional experiences for our clients, as well as possessing strong organisational and communication skills, and demonstrating a keen level of proactivity with a range of tasks.

The ideal candidate must have a proven track record in delivering outstanding customer service.

Additional Information

What's in it for you?

• Excellent holiday allowance
• Pension contributions
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• Thank you voucher scheme
• 24-hour personal helpline for employees, providing counselling & information services
• Access to Choices, our discounts and benefits platform, which offers you fabulous savings for thousands of high street retailers, hotels, cinemas, and many more.
• Our Training Academy provides excellent training and development opportunities for our people.