Guest Service Assistant - Breakfast

Aimbridge Hospitality; City of Edinburgh; On-site; GBP 40,000 - 60,000; Full time

Job summary

Aimbridge Hospitality is looking for a Food and Beverage Assistant in Edinburgh. You will ensure guests enjoy a first-class dining experience, greet them, take orders, and maintain a clean dining area. Strong communication and a passion for guest service are key for success in this role.

Benefits

Industry leading training and leadership development opportunities

Hotel discounts portfolio wide

Wagestream – access to earned pay

24/7 access to employee assistance programme

Flexible working opportunities

Access to hotel gym facilities

Qualifications

• Passionate about providing an exceptional guest experience.
• Strong communication skills and ability to engage with guests.
• Ability to work well in a team and collaborate with staff.

Responsibilities

• Ensure guests have a positive, first-class dining experience.
• Greet guests, take orders, serve food and drinks.
• Maintain a clean and organized dining area, assist with food preparation.

Skills

Customer service

Communication

Teamwork

Attention to detail

Flexibility

Job description

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Client:

Location:

Edinburgh, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

cb9be9bac00e

Job Views:

3

Posted:

29.06.2025

Expiry Date:

13.08.2025

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Job Description:

Who are we?

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We’re passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our “people first” approach to business, the Aimbridge experience is like no other.

What is in it for you?

As part of the Aimbridge team, you will have access to industry leading benefits that include:

• Industry leading training and leadership development opportunities
• Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
• Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
• 24/7 access to our employee assistance programme
• Flexible working opportunities
• Access to hotel gym facilities
• Starting salary above national minimum wage

A day in the life of…

As Food and Beverage Assistant on Breakfast, you’ll be responsible for ensuring that guests have a positive, first-class dining experience. You’ll greet guests, take orders, serve food and drinks, and handle payments. You’ll be responsible for maintaining a clean and organised dining area, restocking supplies, and assisting with food preparation as needed whilst working agilely to support the rest of the wider business. Excellent customer service skills and attention to detail are essential for this role, and you'll always work with Aimbridge’s four pillars of Food and Beverage in mind: People, Product, Guest, Performance.

What do we need from you?

• Food and Beverage experience isn't essential for this role, but to be successful, you will be passionate about providing an exceptional guest experience and living through our brand standards
• You’ll have strong communication skills and the ability to engage with guests in a friendly and professional manner
• An ability to work well in a team and collaborate with other staff members to provide excellent service to guests, being agile in your ability to support colleagues across the hotel
• Attention to detail and ability to maintain a clean and organised dining area
• Flexibility to work varying shifts, including nights, weekends, and holidays.

At Aimbridge, we recognise that people are the heart of our business. As a global leader, we are committed to representing our global community and offering everyone ‘A Place to Grow’.

So, click apply today, we’d love to welcome you to our inclusive team shaping the future of hospitality.