Guest Service Assistant - Breakfast

Aimbridge; City of Edinburgh; On-site; Part time

Job summary

Hampton by Hilton Edinburgh West End is seeking a Guest Service Assistant for breakfast shifts. In this part-time role, you will ensure guests have an exceptional dining experience, with responsibilities including greeting guests, serving food and drinks, and maintaining dining standards. The position offers industry-leading benefits, including competitive pay and flexible working opportunities.

Benefits

Industry leading training development

Hotel discounts portfolio wide

Flexible working opportunities

Access to hotel gym facilities

Paid breaks

Qualifications

• Strong communication skills for engaging with guests.
• Attention to detail for maintaining a clean dining area.
• Flexibility to work varying shifts, including nights and weekends.

Responsibilities

• Greet guests and take orders.
• Serve food and drinks and handle payments.
• Maintain a clean and organized dining area.

Skills

Communication

Attention to detail

Teamwork

Job description

250332 http://careers.aimbridgeemea.com/job-details.aspx?jobid=250332&utm_source=joragb&utm_campaign=joragb&utm_medium=organic false

Current Opportunities at Aimbridge Hospitality EMEA

Hampton by Hilton Edinburgh West End Guest Service Assistant - Breakfast

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Who are we?

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We’re passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our “people first” approach to business, the Aimbridge experience is like no other.

What is in it for you?

As part of the Aimbridge team, you will have access to industry leading benefits that include

• Industry leading training and leadership development opportunities
• Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
• Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
• 24/7 access to our employee assistance programme
• Flexible working opportunities
• Access to hotel gym facilities
• Staff meals on duty
• Paid breaks
• Starting salary above national minimum wage

A day in the life of…

As Food and Beverage Assistant on Breakfast you’ll be responsible for ensuring that guests have a positive, first class dining experience. You’ll greet guests, take orders, serve food and drinks, and handle payments. You’ll be responsible for maintaining a clean and organised dining area, restocking supplies, and assisting with food preparation as needed whilst working agilely to support the rest of the wider business.. Excellent customer service skills and attention to detail are essential for this role and you'll always work with Aimbridge’s four pillars of Food and Beverage in mind: People, Product, Guest, Performance.

What do we need from you?

• Food and Beverage experience isn't essential for this role, but to be successful, you will be passionate about providing an exceptional guest experience and living through our brand standards
• You’ll have strong communication skills and the ability to engage with guests in a friendly and professional manner
• An ability to work well in a team and collaborate with other staff members to provide excellent service to guest, being agile in your ability to support colleagues across the hotel
• Attention to detail and ability to maintain a clean and organised dining area
• Flexibility to work varying shifts, including nights, weekends and holidays.

At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone ‘A Place to Grow’

So, click apply today, we’d love to welcome you to our inclusive team shaping the future of hospitality.

Hampton by Hilton Edinburgh West End 166 Fountainbridge, Edinburgh, Edinburgh, EH3 9RX

• Job Ref INT23254
• Branch Hampton by Hilton Edinburgh West End
• Location Edinburgh
• Salary/Benefits £12.50 per hour - all ages
• Contract type Permanent
• Hours Part Time
• Hours per week 30
• Date posted 06/06/2025
• Closing date 08/07/2025

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About Hampton by Hilton Edinburgh West End

We know balancing family, friends, work and other free time keeps you busy. We want to help you start your day off right. Whether you're visiting for business or pleasure, you'll always have high-quality and consistent accommodations and amenities. Enjoy a clean and fresh Hampton bed and free Wi-Fi. Wake up each morning to our free, hot breakfast with fresh baked waffles and hearty oatmeal with toppings. Plus, you can count on friendly, helpful service and so much more. Guaranteed. If you're not satisfied, we don't expect you to pay. That's our commitment and your guarantee. That's 100% Hampton

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