Guest Relations Specialist (Hiring Immediately)

JR United Kingdom; Oxford; On-site; GBP 60,000 - 80,000; Full time

Job summary

Un pub et restaurant local au cœur des Cotswolds recherche un Host enthousiaste pour rejoindre son équipe. Vous serez responsable de l'accueil des clients, de la gestion des attentes pendant les périodes de pointe et de la création d'une atmosphère positive. Cette rôle offre de belles opportunités de progression de carrière et des avantages tels que des repas gratuits et des réductions exclusives.

Benefits

50% de réduction sur la nourriture et les boissons

Santé et bien-être 24/7

Repas délicieux pendant le service

Opportunités de progression de carrière

Qualifications

• Idéalement avoir une expérience précédente en tant que Host ou dans un rôle similaire.
• Attitude positive et amicale, avec une volonté de travailler en collaboration avec l'équipe.

Responsibilities

• Accueille chaleureusement les invités à leur arrivée au restaurant.
• Fournit un excellent service client en répondant aux questions des invités.

Skills

Communication

Service à la clientèle

Travail en équipe

Flexibilité

Job description

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Guest Relations Specialist (Hiring Immediately), oxford district

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Client:

The Bull

Location:

oxford district, United Kingdom

Job Category:

Other

Job application tracking

-

EU work permit required:

Yes

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Job Views:

2

Posted:

10.07.2025

Expiry Date:

24.08.2025

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Job Description:

We are looking for an enthusiastic and customer focused Host to join our team at The Bull.

Job application tracking

The Bull in Charlbury is a local pub & restaurant with an amazing private dining room for regular events, a beautiful garden and 10 bedrooms on site. We serve British food and drinks in the heart of the Cotswolds, collaborating closely with local farmers and producers (even growing our own vegetables for the restaurant at our Market Garden at Breurn Farm, just 15 minutes away).

Since opening last summer, our team are super proud to have earned a spot in the Estrella Top 50 Gastropubs 2025 and gained recognition in the Michelin Guide 2025 along with having fantastic feedback from our guests and critics alike. You can find out more here.

If you love hospitality and are seeking an opportunity to thrive in a dynamic & supportive environment, we’d love to hear from you.
● Salary - Up to £20 per hour (£12.50 - £13.25 per hour + service charge)

What's in it for you as a Host at The Bull:
● 50% off food and drink in our pubs for a table of up to 4 people
● Every penny of service charge goes to the people who work in our restaurants, including our kitchen team. Access your tips weekly in your digital tip jar. An extra £3-£6 per hour in Service charge
● Access to Benefits platform with hundreds of discounts on shopping, gym memberships, holidays, bars and restaurants + More.
● 24/7 Health and wellbeing support, Access support lines anytime for your mental, physical and financial health.
● Celebrate your 1-year anniversary with PHG with dinner for 2 and an overnight stay in the Cotswolds, On us!
● Access to Wage stream, A financial wellbeing platform, helping you manage, save and access up to 50% of your earnings in advance of payday.
● Earn more with our employee referral scheme.
● Delicious staff meals on shift.
● Career progression opportunities, ongoing training to develop yourself personally and professionally.

What you'll be doing as a Host at The Bull:
● Warmly welcome guests as they enter the restaurant, assist getting them seated promptly and efficiently.
● Provide excellent customer service by addressing guest inquiries, offering menu information and assisting with special requests.
● Foster a positive atmosphere by maintaining a friendly, calm and courteous demeanour whilst working in a fast paced environment. Manage waitlists during peak times and manage expectations by keeping guests informed of wait times.
● Collaborative teamwork, communicate effectively with front of house team to ensure a smooth dining experience for all guests.

About you, our new Host at The Bull:
● Ideally have previous experience as a Host or similar role within hospitality.
● Positive and friendly attitude, with a willingness to work collaboratively with the team.
● Excellent communication and interpersonal skills.
● Ability to work effectively in a fast-paced environment.
● A passion for delivering exceptional customer service and creating a positive experience for guests.
● Flexible approach to work.

#Frontofhouse #Host #Hostess #Oxford #Charlbury #Jobsinthecotswolds #Pubjobs #Hospitalityjobs.

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Created on 10/07/2025 by JR United Kingdom