Guest Relations Manager

Sexy Fish; London; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Competitive salary plus generous commission structure

Opportunities to grow within a luxury hospitality group

Work with a high-profile team and clientele

Job summary

A luxury dining destination in London's Mayfair seeks a Guest Relations Manager who is charismatic and connected in the city's upscale dining scene. The successful candidate will possess exceptional interpersonal skills and a network of high-profile clients, working to create an unforgettable experience for guests. Flexible hours are necessary, including evenings and weekends. The role offers a competitive salary plus commission.

Qualifications

• Charismatic connector with presence and charm.
• Flexibility in working hours, including evenings and weekends.
• Impeccable personal presentation.
• Excellent interpersonal and communication skills
• Flexible with evenings and weekends
• Existing Mayfair client network

Responsibilities

• Manage guest relations ensuring a superb client experience.
• Foster relationships with clients to encourage repeat business.
• Adapt to high-energy environments while maintaining composure.
• Maintain up-to-date knowledge of Mayfair events and dining options.
• Represent the brand with elegance and professionalism in all guest interactions.

Skills

Exceptional interpersonal and communication skills

Deep knowledge of London’s luxury dining and nightlife scene

Existing client network in Mayfair and the West End

Impeccable personal presentation

Interpersonal skills

Communication skills

Flexible schedule

Job description

Overview

Sexy Fish is an iconic and luxurious dining destination nestled in the heart of London's vibrant Mayfair. Renowned for its exquisite Japanese cuisine, stunning décor and impeccable service, Sexy Fish is the place where culinary artistry meets elegance. We’re on the hunt for a Guest Relations Manager who lives and breathes hospitality, has a little black book full of Mayfair’s finest and knows how to work a room with style.

Package: Competitive salary + commission on bookings & repeat clients

What we’re looking for

• A charismatic connector with exceptional presence – confident, charming and effortlessly elegant


• Deep knowledge of London’s luxury dining and nightlife scene


• An existing client network, particularly across Mayfair and the West End


• Impeccable personal presentation and a flair for making people feel seen, celebrated and coming back for more


• A cool, composed professional who thrives in high-energy environments


• Exceptional interpersonal and communication skills.


• Flexibility in working hours, including evenings and weekends.

Why Sexy Fish

• Competitive salary plus generous commission structure


• Work with a high-profile team and clientele


• Be part of a brand with international prestige and unforgettable energy


• Opportunities to grow within one of the UK’s leading luxury hospitality groups

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Customer Service

Industries

• Restaurants, Hotels and Motels, and Food and Beverage Services