Assistant General Manager

Caprice Holdings Ltd; Manchester; On-site; GBP 42,000 - 60,000; Full time

Benefits offered by this job

Dining discount across Caprice but not

Early pay access

Pension scheme with employer matching

Private medical and life assurance

Employee assistance programme

Cycle to work scheme

Language classes

Recognition bonuses

Maternity/paternity leave

Job summary

SSexy Fish Manchester, part of Caprice Holdings Ltd, is seeking an Assistant General Manager to oversee daily operations and ensure exceptional guest experiences at our premier dining venue in Spinningfields.

You will lead and mentor the team, implement strategies to drive revenue, maintain high service standards, and uphold company policies. This role offers a vibrant, inclusive work environment with strong career development opportunities.

Qualifications

• Proven leadership in hospitality leadership roles.
• Strong staff mentorship and team development skills.
• Experience running daily restaurant operations and ensuring service standards.

Responsibilities

• Oversee and manage all aspects of restaurant operations.
• Supervise and mentor staff, providing guidance to maintain high service standards.
• Assist in developing and implementing effective business strategies to drive revenue and profitability.
• Ensure adherence to company policies, procedures, and quality standards.
• Handle guest inquiries and concerns with professionalism and prompt resolution.
• Foster a positive and inclusive work environment, promoting teamwork and a strong work ethic.

Skills

Leadership

Staff mentoring

Operations management

Customer service

Financial acumen

Communication

Team leadership

Tools

Restaurant management software

Job description

Sexy Fish Manchester, located in the heart of Spinningfields, is an avant-garde dining destination celebrated for its opulent decor, innovative cuisine, and electric atmosphere. As a pioneer in the culinary scene, Sexy Fish offers a unique blend of art, fashion, and culinary excellence. Our food takes its inspiration from Asian cuisine, with a focus on Japan – sushi, sashimi, tempura, and robata. The bar is known for offering the world's largest Japanese Whisky Collection and prides itself on unique service standards and cocktail knowledge. With creativity and flair at the front of every cocktail & drink created, the Sexy Fish London team won the Best International Restaurant Bar at TOTC 2022 and have brought the same excellence to Manchester.

We are currently seeking a dedicated and dynamic Assistant General Manager to join our team. As an Assistant General Manager, you will play a pivotal role in overseeing daily operations, ensuring exceptional guest experiences, and contributing to the overall success of our establishment. If you have a passion for hospitality, strong leadership skills, and a commitment to delivering excellence, we invite you to be an integral part of the team.

Key Responsibilities

• Collaborate with the General Manager to oversee and manage all aspects of restaurant operations.
• Supervise and mentor staff, providing guidance to maintain high service standards.
• Assist in developing and implementing effective business strategies to drive revenue and profitability.
• Ensure adherence to company policies, procedures, and quality standards.
• Handle guest inquiries and concerns with professionalism and prompt resolution.
• Foster a positive and inclusive work environment, promoting teamwork and a strong work ethic.

Requirements

• Proven experience in a leadership role within the hospitality industry, preferably as an Assistant General Manager.
• Strong organizational, communication, and interpersonal skills.
• Exceptional problem-solving abilities and a proactive approach to operational challenges.
• Ability to work in a fast-paced environment and manage multiple tasks efficiently.
• Knowledge of restaurant management software and basic financial acumen.

Benefits

• 30% Dining discount across our Caprice restaurants (excluding Scott’s Mayfair) & The Ivy Collection
• Access to early pay, savings tools & financial coaching via Stream
• Enhanced maternity & paternity leave
• Cycle to work scheme and refer-a-friend bonuses up to £1,000
• English language classes, length of service awards & employee recognition bonuses
• Private medical and life assurance for senior leaders
• Employee Assistance Programme
• Plus, a structured pension scheme with employer contributions

Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality.

We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.