Guest‑Focused Waiter/ess | Flexible Hours + Perks

Andaz; Greater London; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

12 complimentary nights across Hyatt

Family & friends hotel discounts

Free meals on duty

Uniform provided

Headspace membership

Staff dining discounts

Learning and development opportunities

Job summary

Andaz Liverpool Street in London is seeking a Waiter/ess with flexible hours to deliver attentive, personalised service in a premium hospitality environment. You will work with a focus on guest satisfaction and teamwork. You will know the menu inside out, assist guests, handle issues, and follow opening and closing procedures.

Join a vibrant team that values guest experience and professional service. Compensation is £12.71/hour plus Tronc, with benefits including staff meals, uniform provision,

Qualifications

• Experience in a guest-facing role, ideally within premium hospitality.
• Warm, engaging approach with strong teamwork and professionalism.

Responsibilities

• Know all food and beverage items on the menu.
• Monitor operating supplies to reduce spoilage and wastage.
• Assist guests during their visit and handle guest complaints.
• Perform opening and closing procedures as assigned.

Skills

Guest facing

Customer service

Job description

Andaz Liverpool Street in London is seeking a Waiter/ess with flexible hours to deliver attentive, personalised service in a premium hospitality environment. You will work with a focus on guest satisfaction and teamwork. You will know the menu inside out, assist guests, handle issues, and follow opening and closing procedures.

Join a vibrant team that values guest experience and professional service. Compensation is £12.71/hour plus Tronc, with benefits including staff meals, uniform provision,