Guest-Focused Linen & Housekeeping Assistant

Berkshire News; Harrogate; On-site; GBP 14,000 - 20,000; Full time

Benefits offered by this job

Live-in option

Gym access

Food discounts onsite

Staff discounts

Career development

Family & friends discounts

Job summary

Warner Hotels is seeking a Linen Porter to join our housekeeping team. You will help maintain clean, comfortable rooms and support the guest journey from arrival to departing.

The role offers on-site work, opportunities to learn, and career development through in-house training and external qualifications; benefits include gym access, meal discounts onsite, and staff recognition across Bourne Leisure brands.

Qualifications

• A people person who would put the guest journey at the heart of everything they do
• A willingness to learn and improve knowledge on customer service, our products and tailored selling
• Someone who will care about the wider team and look to support wherever needed
• A promise to come to work as your whole authentic self

Responsibilities

• As part of our supportive team, you will develop and grow into delivering a great service within the housekeeping department. Alongside the Housekeeping Manager and the Housekeeping Team Leaders you will be a fundamental part of the smooth running of the guest journey from the moment they arrive to their room.
• By working together with a large diverse and multi-skilled team, you will ensure all our guests enjoy the highest quality stay in a perfectly kept room.

Job description

Warner Hotels is seeking a Linen Porter to join our housekeeping team. You will help maintain clean, comfortable rooms and support the guest journey from arrival to departing.

The role offers on-site work, opportunities to learn, and career development through in-house training and external qualifications; benefits include gym access, meal discounts onsite, and staff recognition across Bourne Leisure brands.