Guest-Focused Food & Beverage Team Member

LGH Hotels Management Limited; Manchester; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Employee discounts

IHG employee room benefit programme

Shopping discounts

Eye care

Legal & money advice

Counseling sessions

Cycle to work scheme

Wellbeing tips and support videos

Wellbeing podcasts

Breathing exercises

24/7 advice line

Team reward & recognition

Free meals on duty

Free parking

Job summary

LGH Hotels Management Limited is seeking a friendly and proactive hospitality professional to join the food and beverage team at Crowne Plaza Manchester Airport. You will help set up the restaurant and bar for service, maintain high presentation standards, and greet guests as a familiar face throughout their stay.

You will take orders, confidently recommend products, and use upselling to enhance each guest’s experience.

Qualifications

• Customer-facing hospitality experience preferred.
• Confidently recommend food and drinks to guests.
• Ability to thrive in a fast-paced environment.
• Presentable with attention to detail.
• Positive and proactive in guest interactions.

Responsibilities

• Set up the restaurant and bar for service.
• Maintain high presentation standards across dining areas.
• Take food and drink orders and deliver with accuracy.
• Recommend products and upsell to enhance guest experiences.

Skills

Guest service

Upselling

Communication

Team player

Job description

LGH Hotels Management Limited is seeking a friendly and proactive hospitality professional to join the food and beverage team at Crowne Plaza Manchester Airport. You will help set up the restaurant and bar for service, maintain high presentation standards, and greet guests as a familiar face throughout their stay.

You will take orders, confidently recommend products, and use upselling to enhance each guest’s experience.