Guest-Focused F&B Team Member

LGH Hotels Management Ltd; Guildford; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Employee discounts on bedroom rates

IHG employee room benefit programme

Shopping discounts

Eye care

Free legal & money advice

Counseling sessions

Hospital & death benefit plans

Cycle to work scheme

Wellbeing tips and fitness videos

Free meals on duty

Free parking

Job summary

The Holiday Inn Guildford Hotel is seeking a friendly food and beverage team member to help set up the restaurant and bar for service, maintain high presentation standards, and greet guests with warmth.

You will take food and drink orders, confidently recommend products, and use natural upselling to enhance each guest’s experience. Join a vibrant team where great service and memorable experiences matter on every shift.

Qualifications

• Have a friendly, positive attitude and enjoy engaging with guests.
• Like working in a fast-paced, lively environment.
• Take pride in presentation, service, and attention to detail.
• Feel confident recommending food and drinks and enhancing the guest experience.
• Enjoy being part of a supportive, energetic team.

Responsibilities

• Set up the restaurant and bar for service.
• Maintain high presentation standards.
• Take food and drink orders and upsell to guests.
• Recommend products with confidence to enhance guest experience.

Skills

Friendly attitude

Customer engagement

Upselling

Attention to detail

Job description

The Holiday Inn Guildford Hotel is seeking a friendly food and beverage team member to help set up the restaurant and bar for service, maintain high presentation standards, and greet guests with warmth.

You will take food and drink orders, confidently recommend products, and use natural upselling to enhance each guest’s experience. Join a vibrant team where great service and memorable experiences matter on every shift.