Food And Beverage Team Member

LGH Hotels Management Ltd; Guildford; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Employee discounts on bedroom rates

IHG employee room benefit programme

Shopping discounts

Eye care

Free legal & money advice

Counseling sessions

Hospital & death benefit plans

Cycle to work scheme

Wellbeing tips and fitness videos

Free meals on duty

Free parking

Job summary

The Holiday Inn Guildford Hotel is seeking a friendly food and beverage team member to help set up the restaurant and bar for service, maintain high presentation standards, and greet guests with warmth.

You will take food and drink orders, confidently recommend products, and use natural upselling to enhance each guest’s experience. Join a vibrant team where great service and memorable experiences matter on every shift.

Qualifications

• Have a friendly, positive attitude and enjoy engaging with guests.
• Like working in a fast-paced, lively environment.
• Take pride in presentation, service, and attention to detail.
• Feel confident recommending food and drinks and enhancing the guest experience.
• Enjoy being part of a supportive, energetic team.

Responsibilities

• Set up the restaurant and bar for service.
• Maintain high presentation standards.
• Take food and drink orders and upsell to guests.
• Recommend products with confidence to enhance guest experience.

Skills

Friendly attitude

Customer engagement

Upselling

Attention to detail

Job description

Holiday Inn Guildford

Check out the hotel on our virtual tour!

The Opportunity

Love hospitality and enjoy making people feel welcome? Join our food and beverage team and be part of an environment where great service, personality, and memorable experiences really matter.

In this role, you’ll help set up the restaurant and bar for service, maintain high presentation standards, and become a friendly, familiar face for our guests. You’ll take food and drink orders, recommend products with confidence, and use natural upselling to enhance each guest’s experience.

We believe the best hospitality comes from people who bring their true selves to work. If you enjoy engaging with guests, working as part of a vibrant team, and creating moments that leave people smiling, this is a great opportunity to do what you love - every shift.

Benefits

• Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
• Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply).
• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Hospital & death benefit plans
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and tv
• Breathing exercises
• 24/7 advice and support line
• Team reward & recognition
• Free meals on duty
• Free parking

Who This Role Is For

This role is perfect for someone who enjoys working with people and takes pride in delivering great hospitality.

You’ll Be a Great Fit If You

• Have a friendly, positive attitude and enjoy engaging with guests
• Like working in a fast-paced, lively environment
• Take pride in presentation, service, and attention to detail
• Feel confident recommending food and drinks and enhancing the guest experience
• Enjoy being part of a supportive, energetic team

Whether you’re building your hospitality experience or already love life on the floor, this role gives you the chance to bring your personality to work and make a real difference to every guest you serve.

Hotel

The Holiday Inn Guildford Hotel is conveniently situated less than two miles from the heart of Guildford, just a quick 10-minute drive to the city center. Guildford station is approximately a mile away, offering a 30-minute train journey to London.

Our hotel features 168 bedrooms, a top-notch conference center with 15 versatile meeting rooms, a charming bar, an excellent restaurant, and a spacious suite for weddings and special events.

About Us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.