Guest-First Shift Leader & Team Coach

Mitchells & Butlers PLC; Walsall; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Flexible shifts

Dining discounts 33%

Friends & family 20% discount

Wagestream access

Team socials

Pension

28 days paid holiday

Free shares

Employee helpline

Job summary

Mitchells & Butlers PLC in the United Kingdom is seeking a Shift Supervisor at The Bell to lead daily service and guest satisfaction. You’ll welcome customers, supervise team members, and ensure smooth operations across shifts.

As a leader, you’ll train staff, uphold cleanliness and safety standards, and role model excellent service. Join a team that values warmth, teamwork, and consistent guest experiences.

Responsibilities

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

Job description

Mitchells & Butlers PLC in the United Kingdom is seeking a Shift Supervisor at The Bell to lead daily service and guest satisfaction. You’ll welcome customers, supervise team members, and ensure smooth operations across shifts.

As a leader, you’ll train staff, uphold cleanliness and safety standards, and role model excellent service. Join a team that values warmth, teamwork, and consistent guest experiences.