Guest-First Shift Leader — Hospitality & Training

Harri; Ambleside; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

33% discount across all brands

20% discount for friends & family

Wagestream

28 days paid holiday

Pension

Free shares

Employee helpline

Team socials

Job summary

Mitchells & Butlers is seeking a Shift Supervisor at the White Lion Hotel within Ember Inns. You will welcome guests, lead a team, and help maintain high standards of service and safety.

The role focuses on hosting, leading shifts, coaching staff, and ensuring clean, safe operations while delivering great guest experiences. A supportive team environment and development opportunities are offered.

Responsibilities

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

Job description

Mitchells & Butlers is seeking a Shift Supervisor at the White Lion Hotel within Ember Inns. You will welcome guests, lead a team, and help maintain high standards of service and safety.

The role focuses on hosting, leading shifts, coaching staff, and ensuring clean, safe operations while delivering great guest experiences. A supportive team environment and development opportunities are offered.