Guest Experience Supervisor: Lead Service & Team Growth

Bill's Restaurants; Southampton; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Enhanced Holiday for Long Service

Restaurant Discounts up to 100%

Career Progression

Leadership Development

Long Service Rewards

Discounts – Supermarket and Industry

Incentives Monthly for Managers & Hour

Job summary

Bill's Restaurants in the United Kingdom is seeking a motivated Supervisor to lead our front-of-house team and ensure every guest has an exceptional experience. You’ll be the friendly ambassador, guiding the team, managing shifts, and upholding Bill’s well-known service standards.

The role emphasizes leadership, guest satisfaction, and a positive work environment, with structured development and wellbeing support as part of a comprehensive benefits package.

Qualifications

• Experience in hospitality or guest-facing roles is preferred.
• Proven ability to lead a team in a fast-paced environment.
• Strong communication and interpersonal skills.

Responsibilities

• Lead by example to deliver outstanding guest experiences.
• Coach and develop team members to maintain top performance.
• Ensure smooth shift operation and effective problem-solving.

Skills

Customer service

Leadership

Team management

Communication

Job description

Bill's Restaurants in the United Kingdom is seeking a motivated Supervisor to lead our front-of-house team and ensure every guest has an exceptional experience. You’ll be the friendly ambassador, guiding the team, managing shifts, and upholding Bill’s well-known service standards.

The role emphasizes leadership, guest satisfaction, and a positive work environment, with structured development and wellbeing support as part of a comprehensive benefits package.