Guest Experience Supervisor Lead & Inspire Hospitality

Harri; Leicester; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Enhanced Holiday

Restaurant Discounts

Career Progression

Leadership Development

Long Service Rewards

Supermarket Discounts

Manager Incentives

Job summary

Bill's is seeking a Supervisor to lead daily shifts and deliver the renowned guest experience at our Leicester location. You’ll be a positive ambassador, ensuring the team stays on top form throughout busy periods and that guests feel welcomed and well cared for.

You’ll oversee service quality, coach staff, and drive a culture of exceptional hospitality, with opportunities for career progression and a comprehensive benefits package.

Qualifications

• Hospitality supervisory experience
• Strong customer service focus
• Leadership and people management skills
• Ability to work in a fast-paced environment

Responsibilities

• Lead daily shifts and ensure smooth service for guests
• Motivate, coach and develop front-of-house team
• Maintain high standards of service, cleanliness and safety
• Resolve guest issues promptly and professionally

Job description

Bill's is seeking a Supervisor to lead daily shifts and deliver the renowned guest experience at our Leicester location. You’ll be a positive ambassador, ensuring the team stays on top form throughout busy periods and that guests feel welcomed and well cared for.

You’ll oversee service quality, coach staff, and drive a culture of exceptional hospitality, with opportunities for career progression and a comprehensive benefits package.