Guest Experience Specialist | Flexible Hours & Perks

Burger & Lobster; Greater London; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

50% discount in London restaurants

Flexible hours

Training programs

Free meals during shifts

Annual party

Refer a friend bonus

Job summary

Burger & Lobster is seeking an energetic waiter to deliver world-class service at our High Street Kensington location. You will be the frontline ambassador, taking orders with precision, making menu recommendations, and ensuring timely service while exuding warmth and professionalism.

The role requires a passion for hospitality, excellent communication, and a dedication to exceeding customer expectations. Flexible hours and growth opportunities are available as part of our team.

Qualifications

• Demonstrates passion for hospitality and delivering world-class guest experiences.
• Strong communication skills and ability to engage with guests warmly.
• Ability to anticipate guest needs and provide attentive service.

Responsibilities

• Take orders with precision and accuracy.
• Offer menu recommendations and upsell where appropriate.
• Ensure timely service throughout the meal and maintain guest satisfaction.

Skills

Hospitality mindset

Excellent communication

Guest service

Team player

Job description

Burger & Lobster is seeking an energetic waiter to deliver world-class service at our High Street Kensington location. You will be the frontline ambassador, taking orders with precision, making menu recommendations, and ensuring timely service while exuding warmth and professionalism.

The role requires a passion for hospitality, excellent communication, and a dedication to exceeding customer expectations. Flexible hours and growth opportunities are available as part of our team.