Guest Experience Shift Leader - Part-Time

Rose & Crown; Redditch; On-site; GBP 17,000 - 21,000; Part time

Benefits offered by this job

Flexible shifts

Brand discounts 33%

Friends & family discount 20%

Wagestream access

Pension

Holiday entitlement 28 days

Free shares

Employee helpline

Job summary

Rose & Crown is looking for a part-time Shift Supervisor to welcome guests, lead a team and deliver great service. You'll train staff and ensure smooth day-to-day operations at the site.

Join Mitchells & Butlers' pub brand and enjoy perks like flexible shifts, staff discounts across our brands, Wagestream access, a pension, 28 days holiday, and career progression in a supportive team.

Qualifications

• Experience leading a hospitality team.
• Strong guest service focus and friendly attitude.
• Ability to train and develop staff.
• Commitment to high standards of cleanliness and safety.

Responsibilities

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

Skills

Team leadership

Guest service

Staff training

Hospitality

Job description

Rose & Crown is looking for a part-time Shift Supervisor to welcome guests, lead a team and deliver great service. You'll train staff and ensure smooth day-to-day operations at the site.

Join Mitchells & Butlers' pub brand and enjoy perks like flexible shifts, staff discounts across our brands, Wagestream access, a pension, 28 days holiday, and career progression in a supportive team.