Guest Experience Shift Lead • Flexible Hours & Training

White Hart; Pirbright; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

33% staff discount across all brands

20% discount for friends and family

Wagestream financial toolkit

Pension

28 days paid holiday

Free shares

Employee helpline

Job summary

The White Hart, part of Premium Country Pubs, seeks a Shift Supervisor to greet guests warmly and lead a small team during service. You’ll manage shifts, model excellent hospitality and actively train junior colleagues to uphold high standards.

Join Premium Country Pubs for flexible shifts, staff discounts across brands, and access to perks like Wagestream. Benefits include pension, paid holidays, and employee support, in a friendly team environment.

Qualifications

• Experience leading a hospitality team in a pub or restaurant environment.
• Strong customer service and guest relation skills.
• Ability to train and mentor junior staff while maintaining standards.

Responsibilities

• Be part of the day-to-day running of the site, acting as host and leading the team.
• Lead shifts and supervise service to ensure smooth operations.
• Role model for the team, supporting training and development.
• Maintain high standards of cleanliness and safety.

Skills

Team leadership

Customer service

Training staff

Hospitality experience

Job description

The White Hart, part of Premium Country Pubs, seeks a Shift Supervisor to greet guests warmly and lead a small team during service. You’ll manage shifts, model excellent hospitality and actively train junior colleagues to uphold high standards.

Join Premium Country Pubs for flexible shifts, staff discounts across brands, and access to perks like Wagestream. Benefits include pension, paid holidays, and employee support, in a friendly team environment.