Shift Lead: Guest Service & Team Training | Flexible Hours

White Horse; Radlett; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Flexible shifts

Staff discounts

Wagestream

Team socials

Pension

Holiday pay (28 days)

Free shares

Employee helpline

Job summary

The White Horse in Radlett, part of Premium Country Pubs, is seeking a Shift Supervisor who welcomes guests, leads a team, and trains staff to deliver outstanding service. You’ll take responsibility for daily operations, maintain high cleanliness and safety standards, and role-model great teamwork in a busy site.

The role offers flexible shifts and a strong benefits package within Mitchells & Butlers’ network.

Responsibilities

• Be part of day-to-day site operations and host guests.
• Lead the team as shift supervisor and role model.
• Train staff and develop their skills.
• Maintain high standards of cleanliness and safety.

Skills

Guest service

Team leadership

Staff training

Interpersonal skills

Job description

The White Horse in Radlett, part of Premium Country Pubs, is seeking a Shift Supervisor who welcomes guests, leads a team, and trains staff to deliver outstanding service. You’ll take responsibility for daily operations, maintain high cleanliness and safety standards, and role-model great teamwork in a busy site.

The role offers flexible shifts and a strong benefits package within Mitchells & Butlers’ network.