Guest Experience Pro - Zero-Hours Hospitality

Gather + Gather; Liverpool; On-site; GBP 12,398,000 - 15,154,000; Part time

Benefits offered by this job

Great training & development

Life assurance scheme

Employee wellbeing programme

Holiday purchase scheme

Discount vouchers

Job summary

CH&CO is seeking a dedicated Hospitality Assistant (Zero Hours) in Liverpool to help deliver a seamless guest experience. You will greet guests, serve customers, and provide personalised recommendations while upholding brand standards.

As a casual 0-hour role, you will join a team that values development, wellbeing, and career progression. Customer focus, reliability, and a positive attitude are essential to thrive in this environment.

Qualifications

• Provide outstanding customer service and personal guest attention.
• Demonstrate clear communication with guests and colleagues.
• Show initiative and ability to make decisions in a guest-facing role.
• Be a strong team player and support a positive working environment.
• Maintain composure and performance under pressure.

Responsibilities

• Greeting and looking after our guests so they go home delighted.
• Serving customers, ensuring a seamless personalised experience.
• Being knowledgeable about the menu and making recommendations.
• Representing CH&CO and maintaining a positive brand image.
• Complying with Food Handling & Hygiene standards.
• Complying with Health & Safety regulations.

Skills

Customer service

Communication

Initiative

Team player

Under pressure

Job description

CH&CO is seeking a dedicated Hospitality Assistant (Zero Hours) in Liverpool to help deliver a seamless guest experience. You will greet guests, serve customers, and provide personalised recommendations while upholding brand standards.

As a casual 0-hour role, you will join a team that values development, wellbeing, and career progression. Customer focus, reliability, and a positive attitude are essential to thrive in this environment.