Guest Experience Manager
Beannchor Group
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Benefits offered by this job
Job summary
Merchant Hotel in Belfast is seeking a Guest Experience Manager to lead frontline hospitality and guest services. You will drive exceptional service standards, foster a guest-centric culture, and work to exceed expectations in a five-star setting.
Join a renowned property and contribute to a team recognised for its world-class service. This role offers opportunities for progression within a prestigious hotel in the heart of Belfast.
Qualifications
- Two years' experience in a high-end customer service role.
- General overview of hotel operations.
- Full Clean Driving Licence.
Skills
Job description
We are looking for Guest ExperienceManager to join our team at the five-star Merchant Hotel, Belfast. When it comes to hospitality and customer service, we believe we are the best in the business. Therefore, we are looking for the best people to join our award-winning team. Working here means great opportunities for career progression and the chance to learn skills that are recognized worldwide. If you’re ready for an exciting role with plenty of room to grow, we’d love to hear from you!
- Competitive salary
- Your birthday off!
- An overnight stay at with dinner for two at The Merchant Hotel when you join the team.
- Two years’ experience in a high-end customer service role
- General overview of hotel operations
- Full Clean Driving License
- Experience of working at 5 AA Red Star property
https://vimeo.com/showcase/11955305?video=1132486798
The Company reserves the right to apply an enhanced short-listing criterion.
The Merchant Hotel is an equal opportunities employer.
#INDMM #HotelManager #Management #GuestServices
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