Guest Experience Linen Porter

Apex Hotels; Bath; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

29 days holiday

Training from day one

Employee events and celebrations

Gym and pools access

Discounted room rates for employees

Job summary

Apex Hotels in Bath is seeking a dedicated Linen Porter to uphold brand standards and impeccable guest facilities within the Housekeeping team. You’ll manage linen items, work methodically, and ensure safety guidelines while delivering a seamless service.

You’ll join a supportive team, receive a structured 12-week learning journey, and enjoy benefits such as extensive holiday, training from day one, staff discounts, and wellbeing perks.

Qualifications

• Excellent organisational skills and attention to detail.
• Willingness to multi-task and manage variable workload.
• Customer service attitude with friendly approach.
• Ability to engage with guests and promote loyalty.
• Self-aware and able to evaluate own work.
• Structured 12-week learning journey on day one.

Responsibilities

• Remove linen and waste from guest rooms and replace with fresh items to support room attendants.
• Engage with guests to promote guest loyalty.
• Ensure guests experience high levels of comfort and quality.
• Take pride in the work you do.

Skills

Organisational skills

Attention to detail

Customer service

Multi-tasking

Communication

Job description

Apex Hotels in Bath is seeking a dedicated Linen Porter to uphold brand standards and impeccable guest facilities within the Housekeeping team. You’ll manage linen items, work methodically, and ensure safety guidelines while delivering a seamless service.

You’ll join a supportive team, receive a structured 12-week learning journey, and enjoy benefits such as extensive holiday, training from day one, staff discounts, and wellbeing perks.