Guest Experience Leader - Hotel Operations

Premier Inn; Ashington; On-site; GBP 11,020 - 19,286; Full time

Benefits offered by this job

Whitbread Benefits Card

Pension and saving schemes

Discounts on stores, utilities, travel

Job summary

Premier Inn in Ashington is seeking a Duty Manager to lead a high-performing team and ensure a welcoming, safe, and brilliant hotel experience. If you’ve led people in retail or similar settings, this role offers the next step in management with immediate start.

Pay rate is up to £13.86 per hour on day shifts, permanent contract, and 10 hours per week. The role is based at Ashington Premier Inn, Woodhorn Road, with on-site responsibilities and a clear career path within Whitbread.

Qualifications

• Experience leading people in retail or similar environments.
• Proven leadership skills and ability to inspire others.
• Commitment to delivering outstanding customer experience.

Responsibilities

• Manage a reliable, high-performing team to ensure smooth hotel operations.
• Uphold health & safety standards and company policies.
• Create an exceptional guest experience through strong leadership and communication.

Skills

Leadership

People management

Customer service

Job description

Premier Inn in Ashington is seeking a Duty Manager to lead a high-performing team and ensure a welcoming, safe, and brilliant hotel experience. If you’ve led people in retail or similar settings, this role offers the next step in management with immediate start.

Pay rate is up to £13.86 per hour on day shifts, permanent contract, and 10 hours per week. The role is based at Ashington Premier Inn, Woodhorn Road, with on-site responsibilities and a clear career path within Whitbread.