Guest Experience Lead – Front of House (Award-Winning Pub)

Butcombe Group; Saint Helier; On-site; GBP 21,000 - 24,000; Full time

Benefits offered by this job

Award-Winning Culture

Healthcare Cover

Benefits Bar

Career Growth & Development

Length of Service Awards

Annual Awards Night

Extra Time Off

Team Discounts

Wellbeing Support

Job summary

Liberation Pubs & Bars, part of Butcombe Group, is seeking a Front of House Team Member. You will deliver warm, friendly service, serve across bar, restaurant and outdoor areas, and help keep the pub running smoothly with a can‑do attitude.

Join a close-knit team that values great service, clean environments, and adherence to safety and licensing standards while supporting guests and colleagues alike.

Responsibilities

• Creating brilliant guest experiences by delivering warm, friendly and efficient service at all times
• Serving food and drinks across the bar, restaurant, and outdoor areas with confidence and care
• Helping to keep the pub running smoothly throughout the day, including set-up and close-down of service
• Maintaining high standards of cleanliness, presentation, and atmosphere across all front-of-house areas
• Supporting the team during busy shifts to ensure service is fast, smooth, and well-organised
• Preparing the bar and restaurant areas for service, including restocking and glassware management
• Following all safety, hygiene, and licensing standards to keep guests and colleagues safe
• Working closely with your team to create a positive, energetic, and supportive environment
• Taking pride in your role, bringing personality, and delivering every shift with a “can do” attitude

Job description

Liberation Pubs & Bars, part of Butcombe Group, is seeking a Front of House Team Member. You will deliver warm, friendly service, serve across bar, restaurant and outdoor areas, and help keep the pub running smoothly with a can‑do attitude.

Join a close-knit team that values great service, clean environments, and adherence to safety and licensing standards while supporting guests and colleagues alike.