Guest Experience Lead Front of House

Pubsmiths - Stonegate Group; Birmingham; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Reward Card

Xtra Rewards

VIP entry to pubs

Hotel Discounts

Flexible working

Dental Insurance

Wages advances

Job summary

Stonegate Group, the UK’s largest pub operator, is seeking Front of House Team Members for Brasshouse in Birmingham. You will join a welcoming team and help create memorable guest experiences through friendly service and teamwork in a busy city centre venue.

We provide full training, flexible working, and access to rewards, discounts, and events across our pubs. If you enjoy connecting with guests and delivering great hospitality, this role offers variety, progression opportunities, and a

Qualifications

• Hospitality or customer service experience preferred.
• Ability to work as part of a team in a busy venue.
• Friendly, welcoming attitude and good communication skills.

Responsibilities

• Help prepare and serve food and drinks as part of the front of house team.
• Offer friendly recommendations to enhance the guest experience.
• Maintain a clean and safe environment for guests and team members.

Skills

Teamwork

Customer service

Communication

Job description

Stonegate Group, the UK’s largest pub operator, is seeking Front of House Team Members for Brasshouse in Birmingham. You will join a welcoming team and help create memorable guest experiences through friendly service and teamwork in a busy city centre venue.

We provide full training, flexible working, and access to rewards, discounts, and events across our pubs. If you enjoy connecting with guests and delivering great hospitality, this role offers variety, progression opportunities, and a